Windows 10: Having trouble with Microsoft 365 which I just purchased? Unable to get to previous files...

Need to set up system and be able to retrieve previous Word, power Point documents

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Unable to open office 2007 files in office 365

Had Office 2007 which I have now uninstalled and installed Microsoft 365. I now am unable to open Word and Excel files created with Office 2007 in Microsoft 365. I have saved the files again to .docx and .xlsx but still will not open in 365.

Any suggestions?

 

Windows 10 Office 365 cannot open files from: recent file list

Thanks for the tip! I followed all above steps.

So far I can open files from the Recent files list when I enter Word itself, however I still am unable to open any documents using the Word icon pinned to the taskbar:





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Paying for Microsoft 365

Credit card seems to be required (but can be expiring soon, or auto-renewal can be canceled immediately):

Credit card required for Office 365 – why?


It may be possible to conduct the purchase (cheaper) by some other means elsewhere:

6 steps to saving on Microsoft 365 renewals or first purchase