Windows 10: hd audio

there are no options to chose 24 bit 96 or 192 khz instead of 24/48 the highest available in dropdown menu in audio settings

realtek hd audio through the audio jack and nvidia hd through hdmi

all drivers up to date

reinstalling doesnt help

:)

 

HD VDECK

Hi,



Thank you for posting your query in Microsoft Community.

I understand the inconvenience you are facing currently.

I would appreciate if you can provide us the following information to help us understand the issue better.

What happens when you try to launch the app?

I suggest you to follow the methods below and check if it helps:

Method 1: Uninstall and reinstall HD VDeck
Audio Panel App

Step 1: Uninstall the audio panel App

• Press Windows key + X.
• Click on Programs & Features.
• Look for ‘HD VDeck Audio Panel App’ from the list.
• Right click on the App and click on Uninstall.
• Follow the on-screen instructions to complete the Uninstall.

Step 2: Install the HD VDeck Audio Panel App

I suggest you to go to the computer manufacturer website and download and install the app.

Note: If issue still persist proceed with Method 2.

Method 2: Perform a System Restore

I suggest you to perform a System Restore and check if the app works. Refer to the steps below:

• Press Windows key + X.
• Click on System and then click on Advanced System Settings.
• Click on System Protection tab and then click on
  System Restore.
• Follow the on-screen instructions to complete the System Restore to the date prior to the issue.
• Check if issue persists.

Important: The System Restore restores the computer back to an earlier point in time, called a restore point. System Restore doesn’t change your personal files, but it might remove recently installed apps and drivers and
also reset the recently changed settings on the computer.

Hope the information helps. Please let us know if the issue persist and we will be happy to assist you further.

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

VIA HD Audio Enhancements not working- Windows 10

Hi Naman,

Thank you for posting your query in Microsoft Community.

I suggest you to install all the available Windows Updates and check if it helps.

Also run Audio troubleshooter to diagnose and fix the issue. Follow these Steps to run Audio Troubleshooter.

• 
  Type Troubleshooter in the Search box and then press
  Enter.
  
• 
  Select Troubleshooting. Click on
  View All and select Playing audio.
  
• 
  Click Next and follow the on-screen instructions.
  

If the issue persists, I suggest you to uninstall audio driver from device manager and reinstall the latest audio driver from the manufacturer website.

Uninstall audio driver.

• 
  Press Windows + R key, type devmgmt.msc and click
  Ok.
  
• 
  Expand the audio driver, right-click on the driver and click on
  uninstall.
  

Now re-install latest audio driver from the manufacturer website.

Hope this information helps.