Windows 10: HDD LED turns off, and PC completely freezes

The HDD LED on my PC will randomly turn off, my monitor will instantly turn off as well, and my mouse and keyboard LED's turn off. PC still has power as if it's still on though. The only way to turn it back on is to hard reboot it. This happens completely randomly, from crashing on start-up to crashing 15 minutes after.What's causing this and how can I fix it?

:)

 

unlock hdd

Hi Johan,

It is possible that your
HDD was unreadable
causing the error message to appear. We recommend that you perform these troubleshooting steps and check if there are any changes:

• 
  Shutdown
  your
  PC.
  
• 
  Unhooked
  the
  HDD
  and
  turn on
  your
  PC.
  
• 
  Reconnect
  your
  HDD
  and
  restart
  your
  PC.
  

If the issue persists, we suggest that you contact your
laptop/computer's manufacturer
for further assistance.

Update us on how it goes.

Regards.

 

unlock hdd

 

Windows 10 complete freeze

Hello Ferdian,

The most common reasons why a computer freeze are memory upgrade issues, corrupted hard drive, too many applications running at the same time, outdated drivers, software or hardware conflicts, virus, or hardware failure. To assist you better, may we know
the PC's specification summary? Please feel free to fill out the following:

• Processor (details)
• Graphic Processing Unit
• Type of hard drive (HDD/SSD) and size
• RAM size and frequency

Meanwhile, you may perform the suggested steps in this article on how to help improve the performance of your
computer. Click on Show all, and follow the instructions provided.

Get back to us with the response for further assistance.