Windows 10: HDD not recognized

I have a device that allows exploring HDDs via a UHB hookup. I have several HDDs and have been able to view contents with a device purchased from Cables-to-Go. I don't think that I've used it subsequent to Win 10. Now when I use it it the drives hooked aren't recognized. The documentation provided says that the HDD may need to be reformatted, which I may do if needed, But I can't see the HDDs at all. There is a momentary blast of the HDD name - then disappearing. After disappearing the drives aren't visible in Disk Management.

How can I access these drives (most IDE) to either see the info inside or to reformat if necessary?

Thanks

:)

 

HDD in a HDD caddy is not showing up in the disk management

Hi,

To assist you better, I would like to ask some questions:

• How are you connecting the HDD Caddy?
• What is the make and model of your computer?

If you are connecting the device using USB, I suggest you to check if other USB devices are recognized as USB devices or Other device. If it is displaying as other device, then the issue might be with the USB port. So, I suggest you to update the USB drivers
by following the steps below:

• Press Windows key + X, select Device Manager.
• Expand Universal Serial Bus Controller.
• Right click on the drive, select Update Driver Software and follow the on-screen prompts.

Keep us posted on the status for further assistance.

 

unlock hdd

Hi Johan,

It is possible that your
HDD was unreadable
causing the error message to appear. We recommend that you perform these troubleshooting steps and check if there are any changes:

• 
  Shutdown
  your
  PC.
  
• 
  Unhooked
  the
  HDD
  and
  turn on
  your
  PC.
  
• 
  Reconnect
  your
  HDD
  and
  restart
  your
  PC.
  

If the issue persists, we suggest that you contact your
laptop/computer's manufacturer
for further assistance.

Update us on how it goes.

Regards.

 

unlock hdd