Windows 10: HDMI cable via USB-C hub not working

Hi, I have a problem connecting my monitor with HDMI cable via I-tec USB-C hub. I have Asus Zenbook. With other notebooks it works. Can you recommend me how to fix it? Thx :

:)

 

USB C to HDMI not working

I want to connect an external monitor to a laptop with no HDMI port, but it is not getting a signal via HDMI through a USB c hub. I can get VGA connection with the adapter/hub, but the HDMI connection does not work. I have tried two different adapters and two different HDMi cables, but neither work with HDMI.

 

USB Type-C Hub does not work with extension cable

"USB 3.1" can mean USB 3.1 Gen. 1 (5 Gbit/s), or USB 3.1 Gen. 2 (10 Gbit/s). The cable you posted about in #3 is described as 10 Gbit/s compatible and its length es 1 m, which is consistent with a Gen. 2 cable. (In the current terminology, it seems that "3.1" is not used anymore, now is 3.2 Gen. 1/2).

What I suggested was to try a "Gen.1" cable, since the hub is Gen.1. Among others, I found this in Amazon, which is 2.0 m long, therefore Gen. 1:

USB C Extension Cable，Stouchi USB Type C Male to Female Fast Charging & Audio Data Transfer Cable Compatible for Nintendo Switch, Thunderbolt 3 MacBook Pro, Google Pixel 2 2 XL 3（6 FT）

The Satechi hub is also listed in Amazon, you could post a question about extension cables.

 

USB-C Hub to HDMI not working proprely

If swapping the cables around results on a loss of signal on the previously working monitor, then it sounds like a faulty hub to me....of course, the only way to be sure is to test it with a different set of monitors.

The colour issue i have no clue on...if it was a distorted image etc then I'd say it was the resolution and refresh rate that the, presumably, laptop was outputting. Then again, I am not really familiar with USB-c to HDMI.

What laptop are you using? What is the hub? And what is the resolutiona nd refresh rate of the monitors in question?