Windows 10: HDMI sound issue - need to reinstall driver every time I connect it

Discus and support HDMI sound issue - need to reinstall driver every time I connect it in Windows 10 BSOD Crashes and Debugging to solve the problem; I have a strange issue - every time I connect my laptop to my TV via HDMI, the sound cuts out rather than automatically coming from the TV I follow... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Jobipo, Sep 22, 2018.

  1. Jobipo Win User

    HDMI sound issue - need to reinstall driver every time I connect it


    I have a strange issue - every time I connect my laptop to my TV via HDMI, the sound cuts out rather than automatically coming from the TV


    I follow the audio troubleshooting steps and this always works - apparently the troubleshooter reinstalls the drivers. Even after a restart, this is not a permanent fix. I have to do this every time I use the HDMI, which is quite annoying.


    Can anyone help please?


    It is a Dell laptop and I am using Windows 10

    :)
     
    Jobipo, Sep 22, 2018
    #1
  2. Xylee Del Win User

    Hdmi sound not working

    Hi Peter,

    One possible reason why the HDMI sound does not work is due to the conflicts with the playback settings. For us to help you make the HDMI sound to work, we suggest that you answer the following questions for further research:

    • Have you made any recent changes to your computer?
    • What is the current build and version of your Windows 10?
    • Have you tried to download and install the most updated sound and display driver of your computer?

    Meanwhile, we suggest that you perform the steps on this
    article
    as our initial troubleshooting and see if there will be any changes on the HDMI sound.

    We'll be waiting for your response.
     
    Xylee Del, Sep 22, 2018
    #2
  3. DrPepper Win User
    Why exactly is ATi considered be better at HDMI?

    Sound works fine only issue with me is underscan when connecting to my tv.
     
    DrPepper, Sep 22, 2018
    #3
  4. Ryan Fra Win User

    HDMI sound issue - need to reinstall driver every time I connect it

    HDMI connection from Surface 3 does not give sound - only pictures

    Hi Roy,

    We would like to know more information about this concern. Please answer the following questions so we can better assist you:

    • Is this the first time you connect Surface 3 on your TV using "Mini DisplayPort to HDMI 2.0 Adapter"?
    • Have you performed any troubleshooting steps to fix the issue?

    For now, we suggest that you run Sound troubleshooter to check and possibly automatically repair if there are any issues playing sound.

    Please keep us updated with this concern.
     
    Ryan Fra, Sep 22, 2018
    #4
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HDMI sound issue - need to reinstall driver every time I connect it

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