Windows 10: HDR external display not detected when connected through a/v receiver, can't select "stream...

hi,


I've been putting together an hdr compatible set up for few month now but I can't seem to make it work. the windows video playback says "We didn't find any displays set up for HDR video".


my setup:

1 htpc - nuc8i3cys crimson canyon with integrated gpu radeon 540, running windows 10 fully updated

2 denon avr-x2400h a/c receiver connected to the htpc via hdmi uhd cable

3 Samsung q80r 4k tv


any suggestions how can I enable the hdr playback/streaming option ?


thanks

:)

 

HDR streaming not turning on.

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the concern that the HDR streaming is crashing in your laptop. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the Windows 10 version and Build installed? (Type
  winver in Windows search/Run command)
  
• What is the make and model of the PC?

However, we would like you to update the display/graphics driver to the latest version and also suggest you to refer this article and let us know the status of the issue:

Stream HDR video on Windows 10



We await your response,



Aditya Roy

Microsoft Community – Moderator.

 

Unable to get HDR on external display

hi, I’m using Hp Elite book 840 G4 with windows 10. What I’m trying to do is run videos (movies) though my laptop on a 55” 4K philips television which supports HDR10.

I have bought a display port adapter which supports 4K @ 60hz. The setup is as below -

1. Laptop display adapter to HDMI cable, connected to AVR Denon X3500h, which further conners with the TV.

When i cast a movie or use the TV’s inbuilt app (like netflix), it smoothly runs in HDR.

But when i connect tv to laptop, the option of “Stream HDR video” itself is greyed out. It says it could not detect HDR capable display.

One more thing, under display setting there is no setting of “HDR and WCG”

i believe this might some driver issue. Please help.

Let me know if any more details required. Thanks

 

Help with HDR in windows 10

Have you tried the following?

To turn on HDR video streaming

Select the Start button, then select Settings > Apps > Video playback .

Under Stream HDR video, select Windows HD Color settings.

Under Choose display, select the display you want to change.

If it's an external display, turn on Play HDR games and apps.

Turn on Stream HDR video.

Source
https://support.microsoft.com/en-us/help/404025...