Windows 10: HDR instantly turns off when clicking use HDR

Hi, I'm using a TV as a monitor and auto HDR works with games. I can go into the menu of my tv while playing red dead redemption 2 and it says Picture Mode HDR10. But I need to calibrate the HDR. When I try to use the microsoft calibration tool it says I need to enable HDR. I go into the settings, it says HDR supported, but when I click to turn it on the screen flickers and HDR instantly goes to off. The auto HDR is kind of useless without calibration, and I can't calibrate... Any ideas?

:)

 

Windows Turns Off HDR Instantly

All of a sudden I can't enable HDR in Windows. The second I click "Use HDR", the button just goes from being on to instantly off. Seems to be a Windows-side issue as on the monitor everything is set up correctly to allow for HDR. Even before if HDR was turned off on the monitor it still allowed me to at least turn it on in Windows, even if made the screen not look quite right. I have tried different video cables as well but still nothing. I have done nothing to the PC that should've caused this changed or made any Windows changes when it started to occur out of nowhere.

 

Windows Turns Off HDR Instantly

Yes my monitor does support HDR and I have already used HDR on it for a few months before this issue started.

 

HDR streaming not turning on.

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the concern that the HDR streaming is crashing in your laptop. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the Windows 10 version and Build installed? (Type
  winver in Windows search/Run command)
  
• What is the make and model of the PC?

However, we would like you to update the display/graphics driver to the latest version and also suggest you to refer this article and let us know the status of the issue:

Stream HDR video on Windows 10



We await your response,



Aditya Roy

Microsoft Community – Moderator.