Windows 10: HDR on in Windows -- monitors go black for about 1 second then resume

Discus and support HDR on in Windows -- monitors go black for about 1 second then resume in Windows 10 Software and Apps to solve the problem; I have now tried with multiple monitors all 4K, HDR-supporting, multiple video cards nVidia 3060 and 4070, didn't have any AMD to try, multiple... Discussion in 'Windows 10 Software and Apps' started by GraniteStateColin, Apr 21, 2023.

  1. HDR on in Windows -- monitors go black for about 1 second then resume


    I have now tried with multiple monitors all 4K, HDR-supporting, multiple video cards nVidia 3060 and 4070, didn't have any AMD to try, multiple DisplayPort cables and in ALL cases IF I turn on HDR in Windows 11 Settings on one or more connected monitors, the screens will occasionally drop out of HDR for a moment, go black, then jump back to HDR and if audio is running over HDMI to the monitor, that will also stop for a moment until the monitor's display comes back on. I am running the current nVidia Studio drivers version 531.61. This happens about 1-3 times per hour at seemingly random

    :)
     
    GraniteStateColin, Apr 21, 2023
    #1
  2. COBWEB Win User

    Unable to switch HDR colour on .

    Unable to switch HDR colour on ..

    tower PC .. windows 10 pro regularly updated.. version 20H2 os build..19042.1288
    monitor LG 55in tv resolution 4096x2160 (hdr compatible)

    On diplay settings page.. use HDR toggle switch is set to off.. (not greyed out)..
    When I click to on.. the screen goes black for 1 second then as the picture reappears..
    I see the toggle switch back to off..
    I have checked the DXDIAG log and HDR is ok.. (log attached) and in the registry (video settings) value 1
    Any suggestions anyone?
    Thanks Konnie ..
     
    COBWEB, Apr 21, 2023
    #2
  3. PDRHDR Win User
    HDR on HDR monitor causes issue on secondary, non-HDR monitor

    I have an Aorus AD27QD (HDR) monitor as my primary display and an ultrawide 34UM88-P (Non-HDR) as my secondary. If HDR is enabled in windows and I go to a full screen video on the non-HDR monitor after a few seconds it will flicker blue then become severely
    washed out. Coming out of full screen fixes this. If HDR is not enabled full screen shows the colors perfectly normally.

    Secondarily, with windows HDR on on the Aorus, the colors dim pretty drastically. HDR content great but anything that isnt HDR is dim enough to make me question if my brightness is turned down. (Its not, its 90/100). The white of a plain browser window
    seems so dim its nearly grey. I also tested this on what I know is a particularly vibrant (non-HDR) . HDR on? Terrible and muted. HDR off? Bright and vibrant.

    I have played with in-monitor settings, nvidia control panel, factory reset of monitor, basically everything I can think of. Everything points to it being a windows issue.

    I also tried out the suggestions from this post. And it pointed me to this
    set of OS release notes
    which didnt solve my issue either.

    I could really use some help because I am really feeling like I wasted my money on this monitor.

    PC:

    i5 7600k

    GTX 1080ti

    16GB 3000Hz Corsair RAM

    Windows, CPU and GPU on latest drivers available.

    Monitors:

    LG 34UM88-P (HDMI)

    Aorus AD27QD (DisplayPort)
     
    PDRHDR, Apr 21, 2023
    #3
  4. S7z7g7 Win User

    HDR on in Windows -- monitors go black for about 1 second then resume

    HDR-capable monitor becomes completely unresponsive when switching between SDR and HDR under certain conditions

    I have the Alienware AW3423DW in HDR Peak 1000 mode. Here are the steps to replicate the issue:

    The relevant system information is as follows:

    • Windows 10 version 21H2
    • Nvidia GPU with GeForce Game Ready Driver version 528.02
    1. Power on computer with HDR already enabled in Windows settings from previous session. The computer will start in SDR mode but will switch to HDR as soon as it reaches the lock screen.

    2. Launch an application that does not natively support HDR but which runs in exclusive fullscreen (e.g. a non-HDR supported game).

    3. Tab out of the game and switch off HDR in Windows settings.

    4. Monitor switches off and is completely unresponsive, after a few seconds the Windows "device disconnected" sound effect can be heard.

    5. At this point, the only way to restore the monitor is to unplug and replug the power cable of the monitor. Restarting the PC or unplugging and replugging the display cable does not work.

    This is how I have manually recreated the issue, but the way it has happened to me most often is by simply alt-tabbing out of an application while running in HDR mode. If the application being tabbed out from is particularly resource-demanding and results in the monitor spending a long time switching between HDR and SDR, then it will completely fail and switch off, becoming unusable.

    I have already tried reinstalling my graphics driver which did not help. How can I determine which component (i.e. Operating system, GPU, Monitor) is the point of failure that is causing this problem?
     
    S7z7g7, Apr 21, 2023
    #4
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HDR on in Windows -- monitors go black for about 1 second then resume

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