Windows 10: HDR settings alone not opening

Today I read about the HDR settings in some article and wanted to try it outwhen I searched HDR and pressed enter, the settings page began loading up, but then it got closed by itself.I tried again after refreshing and the same happened, further, I restarted my pc, still found no use out of it.Then I tried accessing it via settings->display->HDR even then it didn't work; it just closed itself. I've recorded it but sadly I can't attach it here, kindly check out on my onedriveI'm waiting for a good solution

:)

 

Unable to use HDR settings

Hi,



Thank you for writing to Microsoft Community Forums.



The image that you have provided shows the 'Display capabilities' of the display that is currently connected. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• Are you connecting the TV as a secondary monitor?
  
• Was there any change or an update on your system before which you were able to change the options in the Windows HD Color setting section?
  

Meanwhile, there are a few requirements that have to be in place for you to be able to notice a change in the Display capabilities. I would suggest you to refer the article on

HDR and WCG color settings in Windows 10 and check if it is helpful to you.



Nikhar Khare

Microsoft Community - Moderator

 

I could turn on the HDR and WCG setting on initially today when I connected a new HDR TV.

Hello,

Thank you for writing to Microsoft Community Forums.

I understand that you are unable to turn on HDR and WCG color settings in Windows 10. This issue might occur due to incompatible drivers.

I suggest you to roll back the display drivers and check if that helps. Refer the steps mentioned below:

1. Press 'Windows
+ R' key together on your Keyboard.

2. Type 'devmgmt.msc' and hit enter.

3. Expand the display adapter option from the list.

4. Right click on the driver and click on 'Properties'.

5. Click on 'Driver' tab and check for 'Roll Back Driver'. If the roll back option is available, roll back the driver and restart the
computer.

If you are still facing issues with color after enabling HDR on your PC and if you’re using an HDMI connection and your display supports HDR over a DisplayPort connection, use DisplayPort instead to connect your PC and display.

• If HDMI is your only option, use that, and then do one of the following:
  

Reduce the frame rate

• 1. Select Settings > System > Display > Advanced display settings, and then select Display adapter properties.
  2. In the display’s Properties box, select the Monitor tab, select 30 Hertz for the Screen refresh rate, and then select OK.

- OR -

Reduce the resolution

• 1. Select Settings > System > Display > Advanced display settings, and then select Display adapter properties
  2. On the Adapter tab, select List All Modes.

In List All Modes, select the setting that includes 1920 by 1080, 60 Hertz, and then select OK.

Hope it helps.

Sandeep Kumar M

Microsoft Community – Moderator

 

HDR settings won't turn on

Hi Rajiv,

There are several factors to consider when you encounter issues with the HDR feature in Windows 10. One of those is the app/software compatibility with HDR. To troubleshoot the issue, we suggest checking the troubleshooting methods in this

article on fixing common problems in displaying HDR content.

Should you have further questions, please let us know.