Windows 10: Headphone audio will turn off between 5-7 minutes when audio volume is set to low Edge,...

PC: Homebuilt system Intel CPU, MSI motherboard, using onboard audio, Windows 10 Pro, latest updates. I connect my PC to a Scarlett Solo audio interface using a 3.5mm audio cable green.Notebook 1: Asus, running Windows 10 Pro and the Realtec audio stuff.Notebook 2: Samsung Book 4, Windows 11 Pro.Both the Asus and Samsung connect to a Bose Revolve speaker via the headphone/mic jack+3.5mm cable.All systems have the most recent updates as of this writing. I am very tech savvy, so don't ask me to do stupid things like check for updates, etc. I am also not going to read a million articles. I ha

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headphones directional audio issue

Hi

Welcome to Microsoft community.

It sounds like you've identified that your Razer Kraken headphones have suffered some physical damage that affects the directional audio, and you're looking for a way to make them usable by playing all audio through the working part of the headphones. Here are a few steps and suggestions you can try to achieve this:

Step 1: Enable Mono Audio and Adjust Volume

Since you mentioned that enabling mono audio makes the sounds incredibly quiet, you can try to increase the system volume and the application volume to compensate. Here’s how to do it:

1. Enable Mono Audio:
   
   • Open Settings.
     
   • Go to Ease of Access > Audio.
     
   • Toggle on Turn on mono audio.
     
2. Adjust System Volume:
   
   • Right-click the sound icon in the taskbar and select Open Volume mixer.
     
   • Ensure all volume sliders are set to maximum.
     
3. Adjust Application Volume:
   
   • Open the application you are using (e.g., Fallout 4).
     
   • Go to the audio settings within the application and ensure the volume is set to maximum.
     

Step 2: Check Realtek Audio Console Settings

Since you have Realtek Audio Console, ensure it’s configured correctly:

1. Open Realtek Audio Console:
   
   • Search for Realtek Audio Console in the Start menu and open it.
     
2. Check Speaker Configuration:
   
   • Go to the Speakers tab.
     
   • Ensure that the Headphone Virtualization and Front left and right full-range speakers are configured correctly.
     
3. Use Loudness Equalization:
   
   • Go to the Enhancements tab.
     
   • Enable Loudness Equalization to help balance out the audio levels.
     

Step 3: Hardware Fix (Optional)

If you're comfortable with a bit of DIY, you could try to repair the headphone cable. This involves:

1. Cutting the damaged part of the cable.
   
2. Soldering the wires back together or using a new 3.5mm jack.
   
3. Covering the exposed wires with electrical tape or heat shrink tubing.
   

There are many tutorials online that can guide you through this process. However, this requires some basic knowledge of electronics and soldering.

If none of these solutions work, it might be time to consider investing in a new pair of headphones.

Let me know if you need further assistance.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Audio sound not working on speakers/or headphones. No sound


Yesterday my audio worked fine on both my speakers on my laptop (Dell Inspiron/N5110) and headphones. Then all of a sudden they stopped working. I have made sure that all the volumes are not muted. I did a troubleshoot on playing audio and it said low audio device volume detected, but when I increase the volume, nothing happens. Any one have any suggestions?

 

No audio in 'Asphalt 7: Heat'

Hi Moezul,

Thank you for writing to Microsoft Community Forums.

Does the audio work in other applications?

If you are not able to hear the audio in any applications. I would suggest to check with the steps below and see if it resolves your issue.

Steps:

1. Check if the audio driver is updated. Follow the steps mentioned in the article to update audio drivers.
   
   Update drivers in Windows 10
   
2. The issue can occur if the appropriate playback device is not selected. Click the
   Sound icon (bottom right corner of the screen), click Playback device and select the appropriate device from the menu.
   
3. Check the In-game audio settings to confirm if the sound is turned
   on.
   
4. Check the Volume levels in the system's Volume Mixer to confirm that it is not turned
   off and the levels are appropriate. Right click on the Sound icon and select
   Open volume mixer. Adjust the settings as per your requirements.
   

If the audio issue is only with the game, I would suggest to get in touch with the
game developer
to get a confirmation on this.

Thanks,

Peer Samie

Microsoft Community-Moderator