Windows 10: Headphone doesnt work and the headphone doesnt shows in device manager, control panel etc

So my headphone recently doesnt work, even if i plugged in. but the weird thing is whenever i go to device manager then click "sound, video and game controllers", my headphone name wasnt there, any helps? also sorry for my bad grammar

:)

 

Headphone port not working


The front 3.5mm jack is not working. It doesnt show up even if i select show disconnected devices. Please help
i Have Realtek audio manager installed it doesnt show up there as well.

 

Headphones icon doesnt show

Hello,
I bought headphones and it doesnt show the icon of the headphones.

Normally it wouldnt be a problem but the problem is that my mic doesnt work. My sound does work but i also want my mic to work. I looked at youtube and all kinds of forums to find a solution and i read something about advanced settings that should be showing
in Realtek HD audio manager. I wanted to try that solution but i dont have the advanced settings button that i should have. Could you please help me.



(This
is how it looks for me)



(this
is how it should look)

(

this
is where i should see the icon for headphones)

 

No Sound Through Headphones


Hello! I've already read through many of the similar questions on this forum, however none of the solutions seem to work.
Sound comes through perfectly fine on my laptop's built-in speakers. However, when plugging my headphones into the 3.5mm headset jack, there is no sound whatsoever. The system recognizes that my headset is plugged in. In fact, the microphone on my headset functions perfectly when plugged in, but the headphones themselves are outputting no sound.
I tested the headphones on other computers and devices, and they work.
In Device Manager, the device is listed as "Realtek High Definition Audio". However, the only sound device listed in Control Panel is "DTS Audio Control Panel".
I've tried uninstalling the audio device from Device Manager, and then reinstalling the driver from Realtek's website.
However, this is met with the exact same results... no sound through the headphones, and "DTS Audio Manager" is installed in the Control Panel instead of Realtek HD Audio Manager.
If I navigate to Control Panel -> Sound -> Playback, "Headphones" is not listed as a device. Instead, Speakers/Headphones is listen as the sole device.
Also, I ran DirectX Diagnostic Tool, and it returned absolutely no errors.
I have posted screenshots and a few of my system specifications just in case.
Thank You!
Model: HP ZBook 17 G2
OS: Windows 10 Pro 64-bit