Windows 10: Headphone jack disappeared

The 3.5 jack disappeared from my list of available audio devices. It is a real problem for me. It occurred when I installed a pair of Bluetooth headphones - Ausdom M06. My system shows only the Btooth and don’t see the 3.5 jack when I plug it in. I use Toshiba Sattilite L755D-s7132 laptop and it had worked perfectly when I put my sound through the home theatre using the 3.5 jack. I used some workarounds such as reinstalled audio drivers, checked Windows updates. I don’t know what else I can do

:)

 

Headphone jack not working

Hi Jonathan,

Issues with headphones or headphone jack could have happened due to hardware issues. To isolate your concern, we suggest that you update your driver. You can follow this
link for the steps on how to update drivers in Windows 10.

If the issue still occurs, we suggest that you contact your manufacturer to check and troubleshoot your hardware issue with headphone jack.

Let us know if there is anything else we can do to help.

 

Headphone jack not working

Hi Kurtis,

For us to narrow down your concern with your headphone jack, we would like to know the following:

• Have you tried a different headphone? If yes, what is the result?
• Are you getting any error messages? If yes, what is the exact error message?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
  

We look forward to your response.

 

Realtek HD audio headphone jack

Realtek HD audio headphone jack not listed separately in device manager, headphones don't