Windows 10: Headphone jack is missing

Im using a Toshiba Sattilite laptop running Windows 10. I have been putting my sound through my home theater system via the 3.5 headphone jack as an output. This config. had been working fine for about a year now. Last week I added a pair of Bluetooth headphones (Ausdom M06) and the 3.5 jack vanished from my list of available audio devices. Now as a headphone option the system only lists the Btooth and when I plug in the 3.5 jack the computer doesn't see it, in fact it says it's unplugged. I've reinstalled my audio driver(RealTech), lookd in every setting I could find and of course checked windows update. HELP! I can't seem to track this down.

:)

 

Headphone jack not working

Hi Kurtis,

For us to narrow down your concern with your headphone jack, we would like to know the following:

• Have you tried a different headphone? If yes, what is the result?
• Are you getting any error messages? If yes, what is the exact error message?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
  

We look forward to your response.

 

Headphone jack not working

Hi Jonathan,

Issues with headphones or headphone jack could have happened due to hardware issues. To isolate your concern, we suggest that you update your driver. You can follow this
link for the steps on how to update drivers in Windows 10.

If the issue still occurs, we suggest that you contact your manufacturer to check and troubleshoot your hardware issue with headphone jack.

Let us know if there is anything else we can do to help.

 

3.5 Headphone jack is missing

Im using a Toshiba Sattilite L755D-s7132 laptop running Windows 10. I have been putting my sound through my home theater system via the 3.5 headphone jack as an output. This config. had been working fine for about a year now. Last week I added a pair of
Bluetooth headphones (Ausdom M06) and the 3.5 jack vanished from my list of available audio devices. Now as a headphone option the system only lists the Btooth and when I plug in the 3.5 jack the computer doesn't see it, in fact it says it's unplugged. I've
reinstalled my audio driver(RealTech), lookd in every setting I could find and of course checked windows update. HELP! I can't seem to track this down. Does anybody have an idea or have had the same(similar) issue of what this could be?