Windows 10: Headphone microphone shown to work in settings and other devices but not in the apps on my...

Hello,

I've tried looking online for various solutions and none so far were satisfactory.

• When using the microphone from my headphones on Discord or through Zoom no audio is detected.
• However when going through the Windows audio settings it seems to be working fine.
• I have also looked through my privacy settings and made sure that all the apps on my laptop had access to it.
• I have also plugged this headset into another laptop and the audio inputs work just fine.

Among the other things I've tried:

• Deleting and reinstalling drivers
• Setting the device to default
• Editing the settings on individual apps
• Changing input settings to maximum input
• Resetting my device
• Running Windows troubleshooter

:)

 

Headphone microphone not working.

no plugged in cable


Plugged in cable (in front of pc)


Selected headphone


Selected Mic in


Clicked on cog (its same with Mic in and Headphone)


Wrench (also same with headphone and Mic in)


This is all i know btw when i click headphone it says mic is unplugged and when i do Mic in it says speakers are unplugged and mic is on.

 

Microphone not working

Hi Angush,

Thank you for posting your query in Microsoft Community.

I understand that the Microphone fails to work. I will be glad to help you.

To diagnose the issue, I suggest you to try the following methods and check if the issue persists.

Method 1:

Step 1: Ensure the headphone or microphone is fully and firmly inserted into the correct jack.

Step 2: Plug in the headphone or microphone and see if the same shows up in Control Panel.

Please follow the instruction:

a) Right-click on sound icon in the taskbar and select “Recording Devices”.

See if the Microphone is listed.

b) If not, right-click on the blank area and select “Show Disabled Devices”.

c) Right-click on your microphone and select “Enable ”.

Step 3: Check the volume property. Ensure that it’s not mute.

Method 2:

This may happen when you have the external speakers set to default.

Perform the task mentioned below to set headphones as default:

1. On the start screen of windows 10 press the ‘Windows key + X’
key on the keyboard and then click on Control Panel >
Sound option.

2. In the new windows click on the tab "Playback" and right click in the window and click on
Show Disabled devices.

3. Now check if headphones are listed there and right click on it and choose
Enable.

4. Highlight that headphones and click on "Set as Default".

Please post back with the status of the issue and we will be glad to assist you further.

Thank you.

 

Headphones microphone is not working properly on Windows 10.

Hello Oscar,

Thank you for posting on Microsoft Community. We regret the inconvenience caused and will assist you in resolving the issue.

Before assisting further, did you check if similar issue persists on connecting another headphones to the PC?

You may be facing the above issue due to disabling the microphone option on your PC. If the option to use microphone is switched
Off, your microphone will not be getting detected and eventually will not be able to complete the setup wizard on the PC. The above issue may also occur due to the non-updated headphone drivers installed in the PC.

Method 1: Follow the steps below to check if the option to use microphone is enabled on your PC.

• 
  Press Windows logo key on the keyboard, type
  Microphone privacy settings and select the top most search result.
  
• 
  Check if Let apps use my microphone option is switched to
  On status. If not, slide the bar to On status and check if the changes are effective.
  

Method 2: Check if similar issue persists on connecting another headphones to the computer. If the headphone works fine on other PC’s,
update the headphone drivers manually from Device manager by following the steps below:

• 
  Press Windows logo + X keys on the keyboard select
  Device Manager from the options.
  
• 
  Expand Audio inputs and outputs option and check if the headphone drivers are visible in the window.
  
• 
  Right-click on the headphone driver and select
  Update this software option.
  
• 
  Follow the on-screen instructions and wait for the update to complete.
  
• 
  Close the window after the update is complete and check if the changes are effective.
  

If the issue persists, download and install the latest and most compatible driver from the device manufacturer’s website and check if the issue is resolved.

Write to us with the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.

Thank you.