Windows 10: Headphone Microsoft detection

My Dell laptop cannot detect the headphone mic, the headphone mic works with my other computers, I tried to connect a splitter but it is still the same , can someone help me out how can I connect it.

:)

 

Headphones Not Detected

Wasn't sure what topic to put this under.

Windows 10 refuses to detect my headphones from my headset. The mic is fine. The computer even recognizes when I plug the headphones of the headset in. But it refuses to detect them. I can go into my Sound in Control Panel all day, and there will NEVER be any
headphones in that list. So, no, I cannot click headphones, just making that clear before someone suggests clicking on headphones.

How do I force Windows 10 to detect the headphones that I have plugged in, so that they will work? The jack is working fine. When I plug them in it gives me the pop-up letting me know that I plugged something into the jack. But that's the end of it. It will
not detect the headphones. Nothing comes out of them. There are no headphones in the Sound list. There is nothing. Nada. Zip. Zero. Zilch. Why does it register something is plugged in and then refuse to detect it?

Someone please figure out why Windows 10 simply cannot detect headphones and help me fix this so I can use my headset.

 

Headphones not working.

Hi Haylee,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand your concern about accessing the headphones on your device. We will help you with this issue.

Do let us know the following to assist you better with this issue:

• What is the make and model of your device?
• What are the troubleshooting steps you have tried to resolve the issue?
• How have you connected the headphones to your device?
• Were you able to see if the headphones detected on your computer?

As a work around, try the below and update us the status of this issue:

• I suggest you to connect the headphones to different device and check if the headphone is working fine. This will help us to detect if the issue is with headphone.
• If headphones are working fine on other devices, try to connect the headphones to different ports on the PC in the question and check if it is working fine. This will help us to know if the issue is with ports.

I recommend you to install all the pending updates on your device and check if it helps.

Steps:

• Connect to the internet.
• Press Windows key and type updates.
• Click on Check for updates.
• Under Windows Updates, click on Check for updates.
• Try to install the updates being shown.

Hope it helps. Try the above and update us the status of this issue with the required information, we will be happy to help you further.

 

No Speakers or Headphones detected

Hi,

This issue may have been caused by a corrupted Audio driver or defective audio port.

To better understand this concern please answer the following questions:

• Are you still able to play music using a built-in speakers?
• Have you tried using other headphones or external speakers?

We also suggest that you run audio troubleshooter by following these steps:

• Type "troubleshooting" on the search box.
• Select Troubleshooting on the result.
• Click View all.
• Choose Playing Audio then follow the instructions.

If you need further assistance, don't hesitate to post back.