Windows 10: Headphone option not showing and headphone mic not working

Discus and support Headphone option not showing and headphone mic not working in Windows 10 Software and Apps to solve the problem; I don't know what to do, I've tried everything on the internet. My headphone mic is my only problem when connected to pc, I tried using the same... Discussion in 'Windows 10 Software and Apps' started by vanxx, Mar 28, 2025.

  1. vanxx Win User

    Headphone option not showing and headphone mic not working


    I don't know what to do, I've tried everything on the internet. My headphone mic is my only problem when connected to pc, I tried using the same headphone on other devices and it works. The headphone mic is my only concern, I can hear thru the headphone but when using it as a mic it doesn't work. I have a new audio splitter.Please see the screenshot belowHeadphone option not showing and headphone mic not working :Device Manager settings, no option for headphones, micNo headphone settings Control panel no other options aside from stereo mixNo headphone optionNo other option aside from Stereo Mix, I tried to use it however headphone mic not working.Mic

    :)
     
    vanxx, Mar 28, 2025
    #1
  2. Aman Win User

    Headphone mic not working with laptop 3.5mm port

    I have sennheiser hd4.40 wireless headphone. I also got a cable with headphone having 2.5mm pin(attached to headphone) to 3.5mm pin(attached to mobile phone).

    Problem is that when i connect 3.5mm pin to my mobile phone headphone jack, in call i am able to use mic and headphone both at same time but:

    1. When i connect the 3.5mm pin to 3.5mm jack for mic on my laptop, i am not able to use the mic.(my laptop has separate 3.5mm mic and 3.5mm headphone jack)
    2. When i connect to 3.5mm jack for headphone, only headphone is working with laptop not mic.

    Please do not suggest why I am not using Bluetooth because it is a separate problem.

    I am missing something or maybe this may be limitation or something else. Help me on this. :-(
     
  3. MisterEd Win User
    Computer Won't Use Headphone Mic

    Are you using a wired or wireless connection?

    If you are using Bluetooth you will find there is a gotcha when using a headset with a microphone. With Bluetooth 4.x there is not enough bandwidth for both the headset's stereo speakers and the microphone at the same time. If the headset's speakers are used in mono mode then the microphone will work. Here is the information from my computer:
    I I left-click on speaker icon on taskbar tray I see my options for the speakers:

    • Speakers (Realtek High Definition Audio) = Laptops built-in speakers
    • Headphones (Arctis 3 Bluetooth Stereo) = Headphones stereo mode
    • Headphones (Arctis 3 Bluetooth Hands-Free AG Audio) = Headphones mono mode
    I found out that if I select "Headphones (Arctis 3 Bluetooth Hands-Free AG Audio)" the headset microphone will work.

    Headphone option not showing and headphone mic not working 316281d1611718196t-computer-wont-use-headphone-mic-2021_01_27_03_29_571.jpg


    However, I found that next time the computer might choose "Headphones (Arctis 3 Bluetooth Stereo)". Then the headset speakers will work but the the headset microphone will not work.

    To ensure that the right selection is always done automatically I have to go further and set the default to "Headphones (Arctis 3 Bluetooth Hands-Free AG Audio)".
    Note I can always override this at any time. To do this...
    I right-click on speaker icon on taskbar tray and left-click on Sounds

    Headphone option not showing and headphone mic not working 316282d1611718382t-computer-wont-use-headphone-mic-2021_01_27_03_33_032.jpg


    The first tab Playback is for the speakers

    • Headset = Headphones mono mode
    • Headphones = Headphones stereo mode
    • Speakers = Laptops built-in speakers

    Headphone option not showing and headphone mic not working 316283d1611718412t-computer-wont-use-headphone-mic-2021_01_27_03_33_323.jpg



    The second tab Recording is for the microphone

    • Headset = Headset's microphone
    • Microphone Array = Laptop's built-in microphone
    • Stereo Mix = N/A

    Headphone option not showing and headphone mic not working 316284d1611718443t-computer-wont-use-headphone-mic-2021_01_27_03_34_044.jpg


    To ensure that both the headset speakers and microphone work at the same time I set the default playback to Headset. This will put the headset in mono mode and allow the microphone to work. Note that if I disconnect the headset the computer will automatically revert back to using the built-in speakers and microphone.
     
    MisterEd, Mar 28, 2025
    #3
  4. cemy Win User

    Headphone option not showing and headphone mic not working

    BT headphone no mic on win10pro

    hello, I've tried to use BT headphone on windows10. But when speaker works mic stops. when mic works speaker stops.
    There is two options in my sounds settings stereo and handsfree. Stereo has no mic option. Handsfree has but bad sounds quality on speaker. I want to use mic with good speaker.

    What did I tried to solve
    1- Reset all BT services
    2- uncheck Handsfree on headphones preficens
    3- Set manually speaker and microphone devices
    none of it works..
    Any thoughts?
    Headphone option not showing and headphone mic not working 275187d1587225793t-bt-headphone-no-mic-win10pro-e.png

    Headphone option not showing and headphone mic not working 275188d1587225793t-bt-headphone-no-mic-win10pro-d.png

    Headphone option not showing and headphone mic not working 275189d1587225793t-bt-headphone-no-mic-win10pro-c.png

    Headphone option not showing and headphone mic not working 275190d1587225793t-bt-headphone-no-mic-win10pro-b.png

    Headphone option not showing and headphone mic not working 275191d1587225793t-bt-headphone-no-mic-win10pro-.png

    Headphone option not showing and headphone mic not working 275192d1587225817t-bt-headphone-no-mic-win10pro-g.jpg

    Headphone option not showing and headphone mic not working 275193d1587225817t-bt-headphone-no-mic-win10pro-f.png
     
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Headphone option not showing and headphone mic not working

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