Windows 10: Headphones are detected on windows 10 but i cannot get sound to play at all

I have been trying to fix this for the past two days and I don't know how to fix it. My headphones show up in the sound section of the control panel, when I play test it shows sound bar activity but I don't hear anything I have tried installing and uninstalling the drivers, I have tried installing drivers from the web, I have honestly tried a lot of the things I could find on youtube and I just cant seem to get this to work any help would be appreciated.

:)

 

Speaker and Headphones still playing sound

Hello Brandon,

Thank you for replying back with the status of this issue.

Make sure your headphones aren't plugged into the line out (headphone) jack of your sound card or computer (unless you want to be listening with headphones rather than speakers). When you plug in headphones, most computers automatically
cut the sound to the speakers. Ensure the headphone is fully and firmly inserted into the correct jack. Plug in the headphone and see if the same shows up in Device Manager.

I would suggest you to try the following methods and check if it helps.

Method 1:

Run inbuilt audio troubleshooter and check if it works. Follow the steps given below.

• Press Windows Key +R, type
  Control Panel.
• Typetroubleshooting in the search bar, click on troubleshooting.
• Now click on view all option.
• Click on Playing audio and follow the prompts to run the troubleshooter.

Note: If your computer is having problems playing sound, try using the Playing Audio troubleshooter to fix the problem. It checks for common problems with your volume settings,
your sound card or driver, and your speakers or headphones.

If the issue persists, follow method 2.

Method 2:

I would also suggest to download and install the latest soundcard drivers from the manufacturer’s website and check if it helps.

How to download and install drivers,
please follow the link given below.

http://windows.microsoft.com/en-in/windows-8/all-drivers

Note: A driver is software that a device uses to work with your PC. Every device needs a driver to work with your PC. So, in many cases, you can plug in a device, and it’ll work
automatically.

Windows can also download device software and info. This might include an app that the device manufacturer created to go with your device or info like the product name, manufacturer, and model number, to help you distinguish between
similar devices.

Drivers are updated occasionally. Windows can update them automatically, or you can install the updated drivers yourself. Windows notifies you if it detects a suspicious or unsafe driver you shouldn't install.

If the issue persists, follow method 3.

Method 3:

Check with the volume settings. Please follow the steps given below and check if it helps.

• Right click on the speaker icon in taskbar and select volume control options.
• Put a check mark on "All devices currently playing sound".
• Make sure you have "The default communication device unchecked".
• Place a check mark on both speakers and headphones. Click Apply and OK.

If the issue persists, please follow method 4

Method 4:

I would suggest you to refer to the steps in the article given below and check if it helps.

No sound in Windows

http://windows.microsoft.com/en-US/...1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

Note: The above article will help you identify and fix common sound problems in Windows, including no sound coming from your speakers or headphones.

Also try to install latest chipset drivers in the system and check if it helps.

The above steps holds good for Windows 10 as well.

For more information:

I would suggest you to refer to the suggestions provided by
“Andre Da Costa” replied on January 22, 2015 in the following Microsoft Community link.

Frequently Asked Questions: Windows 10

Frequently Asked Questions: Windows 10

I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.

 

Headphones not detected and sound continues to play through speakers

After doing a complete reset and re installation of windows on my laptop the laptop no longer detects headphones.

With headphones plugged into the headphone jack the sound still plays through the speakers. When I look in playback devices while the headphones are connected there are no headphones detected at all.

I have tried updating drivers but it didn't make a difference.

 

Move audio to one side for speakers but not headphones

Hello J1mmyth3F1sh,

Thank you for writing to Microsoft Community Forums.

• Is your headphones getting detected in the Playback settings?
  
• Are you trying to play the audio on both Speakers and Headphones at the same time?
  

Ideally, if you have configured Sound settings to play on your left speakers, the same goes with the headphones. The sound starts playing only on the left side of your headphones according to the settings changed.

Meanwhile, we can try configuring the headphones and change the balance level in the sound settings and see if it works. Kindly check with the steps listed below and see if it helps.

Method : Run audio test for your headphones.

• Open Control Panel from the Start menu and click on
  Sound.
  
• In the Sound window, click on your
  Headphones and select Configure option at the bottom left.
  
• By running the test, check if both sides of your headphones are working fine.
  

If that doesn’t help, I would suggest you to check with the audio balance by following the steps listed below:

• Open Sound settings from
  Control Panel, and right click on the Headphones to open its
  Properties.
  
• Click on Levels tab and select
  Balance button. In the Balance window, you can use the slider to balance both left and right headphones equally.
  

However, I commend and appreciate you for recognizing this behavior. This is a valuable suggestion as there may be other users with a similar requirement. Hence, I suggest you to leave a
Feedback for this product so
that our developer team can look into this and check if it can be implemented in the future updates.

Regards,

Mala S

Microsoft Community - Moderator