Windows 10: Headphones Cause Video and Audio Playback to Stop

Hello,After watching video without headphones, the addition of headphones causes video and audio playback to stop. Thenceforth, the only way to play the video again is to restart the system. What could be the problem?

:)

 

Connecting Bluetooth headphones causes audio and video to stutter and lag

Prior to updating to Version 10.0.19041 Bluetooth worked fine. After updating Windows to Version 10.0.19041 (and later Version 10.0.19042) connecting Bluetooth headphones not only causes audio and video to appear choppy it is actually causing audio and
video to play slower. I determined this by holding a stopwatch while watching videos using VLC, Netflix, Youtube, and Windows Movies & TV app. Videos appear to play approximately 66% slower. I believe it is also causing Windows sounds (usb disconnects, notifications,
and such) to play slower but this is difficult to test for. I have tested three different Bluetooth headphones and they all cause the same issue. I have also tested these three Bluetooth headphones on two different Android phones and one (non updated, while
using the same exact Bluetooth dongle) Windows 10 PC and they all work flawlessly. I also tested disconnecting and reconnecting my headphones while watching a video and the moment I connect my headphones the choppy/slow playback problem appears and the moment
I disconnect my headphones the problem disappears. I have reinstalled and attempted to update (no updates available) all relevant drivers but the problem still persists. I have seen a few others post this same problem but so far no fix has been suggested.
If anyone has a solution or if is experiencing this problem themselves please post here so that his problem can be addressed.

 

How do I add headphones to the playback section?

So awhile I back I mistakenly damaged the audio and couldn't hear sound (red x symbol ), but recently I had got some new headphones and plugged it in and I can hear sound fine (of course the red x wasn't there for some reason ).
So the main sound was disabled ( no red x there ), but yet when I plugged in headphones I was able to hear sound.

Okay so here's the main issue:

The internet was going slow, so I restarted it and now the red x is back and not only that, but now no sound s playing when the headphones are plugged. So now I want to set the default audio output to headphones.

I want to change the default sound to headphones. The red x is where the sound is. Yes, I did go to Control Panel, and etc and I end up in the Sound/Playback section. Right clicked and selected "show disconnected devices" And it says that "no audio devices are installed under the playback section.

Step by step, how do I add the headphone symbol to the playback section so that I can set it to be the default audio output? And for the record since if I were to set headphones to default audio output, will it play sound as long as headphones are plugged in? And yes I do have headphones plugged in at the moment.

I'm just really confused right now. hopefully I'll check back in soon.

 

Move audio to one side for speakers but not headphones

Hello J1mmyth3F1sh,

Thank you for writing to Microsoft Community Forums.

• Is your headphones getting detected in the Playback settings?
  
• Are you trying to play the audio on both Speakers and Headphones at the same time?
  

Ideally, if you have configured Sound settings to play on your left speakers, the same goes with the headphones. The sound starts playing only on the left side of your headphones according to the settings changed.

Meanwhile, we can try configuring the headphones and change the balance level in the sound settings and see if it works. Kindly check with the steps listed below and see if it helps.

Method : Run audio test for your headphones.

• Open Control Panel from the Start menu and click on
  Sound.
  
• In the Sound window, click on your
  Headphones and select Configure option at the bottom left.
  
• By running the test, check if both sides of your headphones are working fine.
  

If that doesn’t help, I would suggest you to check with the audio balance by following the steps listed below:

• Open Sound settings from
  Control Panel, and right click on the Headphones to open its
  Properties.
  
• Click on Levels tab and select
  Balance button. In the Balance window, you can use the slider to balance both left and right headphones equally.
  

However, I commend and appreciate you for recognizing this behavior. This is a valuable suggestion as there may be other users with a similar requirement. Hence, I suggest you to leave a
Feedback for this product so
that our developer team can look into this and check if it can be implemented in the future updates.

Regards,

Mala S

Microsoft Community - Moderator