Windows 10: Headphones Enhancement Tab is showing, but there are no enhancements to choose from

I have been using the same headset for 2 years ...the hyper x cloud alpha wireless. It connects wirelessly to the dongle that came with it which plugs into a USB port. I don't use the Hyperx Ngenuity App to control Equalization. Instead, I use the standard USB audio device driver so that I can use the enhancements tab under my headphones properties. HOWEVER, all of a sudden the enhancements tab, which does show, is empty. There's no enhancements to choose from. This is very strange! I have been using loudness equalization under enhancements for years...I have tried everything from uninstalling

:)

 

Enhancements tab missing only from headphones?

hi,

i bought a pair of new headphone and enhancements tab goes missing from its properties. A totally different layout comes along. but for my older headphones enhancement tab is till there when i connect them. Also when i connect the newer one to a different
laptop the proper layout comes and enhancement tab is there in its properties.




I have disabled, enabled, reinstalled and updated the driver countless times and it still does not go away. the new pair when plugged into a different computer does have the enhancement tab.

I have a Acer aspire 7 and the audio driver installed is Realtek(R) Audio, version 6.0.8904.1. Also when i go for driver update and choose
Let me pick from a list of device drivers on my computer the High definition audio device is missing and only realtek is listed.





What should i do to get the enhancement tab back?

 

no enhancements tab on my speaker properties HP windows 10

Hi Manuelde,

Outdated audio driver is one of the usual caused why the enhancements tab is not appearing on the speakers properties. There are also audio drivers that don't have an enhancement tab.

To isolate the root cause of the issue, we need additional information:

• Which audio driver are you using?
• Were you able to use the enhancement tab before?
• Did you make any changes prior to the issue?

As an initial troubleshooting, we suggest uninstalling the driver using the steps below:

• Open Device Manager.
• Right-click (or tap and hold) the name of the device, and select
  Uninstall.
• Restart your PC and Windows will attempt to reinstall the driver.

Update us with the outcome so we can provide further assistance.

 

Enhancement Tab on sound settings is not there

Hi Vezii

I am Dave, an Independent Advisor, I will help you with this . . .

Not all PC's will have the Enhancements Tab on that dialog, it is only if the manufacturer of your Audio card provides functionality for that Enhancements tab that it will appear

If you audio card device driver is installed correctly and you do not have that tab, then it is not available for your PC . . .

Are you using a headset or headphones with a separate Microphone, and if so, sis that setup come with any sound enhancing software?