Windows 10: Headphones input not recognized

So i have Razer headphones that work fine. They have a mic too but windows won't recognize it as an input. So i can't use the mic on it. I've tried restarting my computer, rerolling a driver, uninstalling a driver and troubleshooting but nothing works

:)

 

Headphones recognized as Speakers...

Hi Ahri,

Having your headphones recognized as speaker when plugged in at the back of your PC could be the reason why the audio is low. To help us isolate the problem, we suggest running first the audio troubleshooter from the link Fix
sound problems.

In case the issue persists, then let's remap or retask your Realtek audio jack and see if it addresses the issue. To do that, follow the steps below:

• Open the Realtek HD Audio Manager.
• In the back panel, right click the option where your headphone is connected.
• Choose the option Connector Retasking, then select Headphone.

Feel free to update us with the result so we can further assist you.

Regards.

 

Headphones recognized as Speakers...

Thanks for the Reply!,

So i tried the Troubleshooting option, but sadly it didnt help, it still was Quiet and the Headphones are still listed as 'Speakers' in the Sound Options, Screenshot:





So i tried to do the Realtek Steps,

I opened the Realtek HD Audio Manager, then right clicked on the Green Jack (where my headphones are connected) but nothing happens.. I can double click and right click on it all-day, but nothing happens, nor any options open.

 

Headphone Connection

Hello,

Thank you for your interest in Windows 10!

I understand that the headphones are not working when you connect then through the jack on your Windows 10 operating system. I will certainly help you with the query. I would appreciate if you could help us with more information

• 
  Have you checked plugging the headphone to a different jack on the same computer?
  
• 
  Have you checked if any other sound device work fine when plugged to the problematic jack?
  

This issue might be occurring due to incompatible drivers or broken jack. There might be a possibility that the headphone is not compatible with windows 10 operating system. Hence I would suggest you to follow the below mentioned
steps and check if that helps.

Method 1:
Hardware and devices troubleshooter

The built-in hardware and devices troubleshooter can automatically detect and fix most of the incorrect settings and errors that could cause issues with hardware. I would suggest you to run this troubleshooter to check if there is any issue with
the display adapter. Refer top these steps:

• Open Control Panel
• Click on Troubleshooting and select the view all option on the left pane.
• Click on Hardware and devices troubleshooter and follow the prompts.

Try method 2, if the issue persist

Method 2: If the Hardware and Devices troubleshooter do not fix
the issue then I would suggest you to uninstall the drivers and reboot the computer to get the updated drivers installed for the headphone. Please follow below mentioned steps:

• Open Control Panel
• Click on Device Manager and select the audio input and output drivers
• Right click on driver that appears after plugging the headphone and click on uninstall
• After uninstalling, unplug the headphone and restart the computer
• Plugging the headphone again and the computer will detect the updates drivers automatically.
  

Now check if the headphones work on the computer or not.

Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.