Windows 10: Headphones not detected

So i bought new pc and win 7 was on him. I tryed some games and it was working fine and my usb headphones Trust GXT 340 where working fine. I made a mistake and plugd my old hard drive with old win 10 from my old pc i hade some problems but i fix it and yes my headphones where still working at this point. After I reinstalld whole win 10 i hade issues with detecting my headphones. I plugged in back panel and leds are flashing but my pc didnt detect them. I tryed to install drivers but its saying i need to plug my headphones first to install drivers wich is nonsens. Can somebody pls help me with this AND sry for my bad english (Croatia)

OS Name Microsoft Windows 10 Pro
Version 10.0.17134 Build 17134
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-RBVKF8A
System Manufacturer Gigabyte Technology Co., Ltd.
System Model P35-DS3L
System Type x64-based PC
System SKU
Processor Intel(R) Core(TM)2 Quad CPU Q8400 @ 2.66GHz, 3000 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date Award Software International, Inc. F8, 7/10/2008
SMBIOS Version 2.4
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume4
Locale United States
Hardware Abstraction Layer Version = "10.0.17134.285"
User Name DESKTOP-RBVKF8A\Johnny
Time Zone Central European Daylight Time
Installed Physical Memory (RAM) 6.00 GB
Total Physical Memory 6.00 GB
Available Physical Memory 2.87 GB
Total Virtual Memory 8.66 GB
Available Virtual Memory 3.65 GB
Page File Space 2.66 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions No
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

Radeon HD 6570

:)

 

No Speakers or Headphones detected

Hi,

This issue may have been caused by a corrupted Audio driver or defective audio port.

To better understand this concern please answer the following questions:

• Are you still able to play music using a built-in speakers?
• Have you tried using other headphones or external speakers?

We also suggest that you run audio troubleshooter by following these steps:

• Type "troubleshooting" on the search box.
• Select Troubleshooting on the result.
• Click View all.
• Choose Playing Audio then follow the instructions.

If you need further assistance, don't hesitate to post back.

 

Headphone Connection

Hello,

Thank you for your interest in Windows 10!

I understand that the headphones are not working when you connect then through the jack on your Windows 10 operating system. I will certainly help you with the query. I would appreciate if you could help us with more information

• 
  Have you checked plugging the headphone to a different jack on the same computer?
  
• 
  Have you checked if any other sound device work fine when plugged to the problematic jack?
  

This issue might be occurring due to incompatible drivers or broken jack. There might be a possibility that the headphone is not compatible with windows 10 operating system. Hence I would suggest you to follow the below mentioned
steps and check if that helps.

Method 1:
Hardware and devices troubleshooter

The built-in hardware and devices troubleshooter can automatically detect and fix most of the incorrect settings and errors that could cause issues with hardware. I would suggest you to run this troubleshooter to check if there is any issue with
the display adapter. Refer top these steps:

• Open Control Panel
• Click on Troubleshooting and select the view all option on the left pane.
• Click on Hardware and devices troubleshooter and follow the prompts.

Try method 2, if the issue persist

Method 2: If the Hardware and Devices troubleshooter do not fix
the issue then I would suggest you to uninstall the drivers and reboot the computer to get the updated drivers installed for the headphone. Please follow below mentioned steps:

• Open Control Panel
• Click on Device Manager and select the audio input and output drivers
• Right click on driver that appears after plugging the headphone and click on uninstall
• After uninstalling, unplug the headphone and restart the computer
• Plugging the headphone again and the computer will detect the updates drivers automatically.
  

Now check if the headphones work on the computer or not.

Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.

 

Headphones not working.

Hi Haylee,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand your concern about accessing the headphones on your device. We will help you with this issue.

Do let us know the following to assist you better with this issue:

• What is the make and model of your device?
• What are the troubleshooting steps you have tried to resolve the issue?
• How have you connected the headphones to your device?
• Were you able to see if the headphones detected on your computer?

As a work around, try the below and update us the status of this issue:

• I suggest you to connect the headphones to different device and check if the headphone is working fine. This will help us to detect if the issue is with headphone.
• If headphones are working fine on other devices, try to connect the headphones to different ports on the PC in the question and check if it is working fine. This will help us to know if the issue is with ports.

I recommend you to install all the pending updates on your device and check if it helps.

Steps:

• Connect to the internet.
• Press Windows key and type updates.
• Click on Check for updates.
• Under Windows Updates, click on Check for updates.
• Try to install the updates being shown.

Hope it helps. Try the above and update us the status of this issue with the required information, we will be happy to help you further.