Windows 10: Headphones plugged and shown as connected but no sound.

Howdy, today I used a another pair of headphones on the pc both work but when I tried to use my main headset nothing worked.. I've done troubleshooting, resetting my PC updating my drivers. And yet nothing has seems to work, it pops up as my headset is connected but no sound.

:)

 

Computer Won't Auto Change the Playback Device When Headphones Plugged In/Out

Hi Michael,

I understand your concern and will be happy to assist you.

Is the issue specific to only Headphones/ Does External Speaker play when plugged in?

I suggest you to try resetting the default device as shown in the steps given below and check if the issue persists.

• 
  Plug in the Headphones in the machine.
  
• 
  Go to Start and Control Panel.
  
• 
  Select 'Hardware and Sound'.
  
• 
  Click 'Change system sounds'.
  
• 
  Click 'Playback' tab. (It should then show you your headphones in the list).
  
• 
  Select your proper Headphone device from the list, then Click 'Set Default'.
  
• 
  Now unplug your Headphones and select speakers from the list, then Click 'Set Default'.
  

Hope it helps. Please reply for further queries on this.

 

Sound problems when plugging in headphones


Since buying a new laptop and updating to windows 10 I have had a problem with the sound, the problem being that when I plug in a set of headphones I manually have to go on playback devices to set my headphones as default and also on the volume mixer to select my headphones on the drop down arrow or else the sound will keep coming out of my speakers. Basically it is not doing anything automatically, so everytime I plug in headphones, or connect to the tv I have to change everything manually, and do the same thing when disconnecting or else there will be no sound atall.

I did read on the internet that by plugging in my headphones and then making them my default sounds device would work because it is supposed to automatically change when they are unplugged but unfortunately this is not the case for me. Also I am curious as to why even when I don't have my headphones plugged in, they are still listed under playback, but it does not say they are unplugged. I would appreciate anybody who can help me with this problem because I have run out of ideas.

Many thanks in advance

 

Headphone Connection

Hello,

Thank you for your interest in Windows 10!

I understand that the headphones are not working when you connect then through the jack on your Windows 10 operating system. I will certainly help you with the query. I would appreciate if you could help us with more information

• 
  Have you checked plugging the headphone to a different jack on the same computer?
  
• 
  Have you checked if any other sound device work fine when plugged to the problematic jack?
  

This issue might be occurring due to incompatible drivers or broken jack. There might be a possibility that the headphone is not compatible with windows 10 operating system. Hence I would suggest you to follow the below mentioned
steps and check if that helps.

Method 1:
Hardware and devices troubleshooter

The built-in hardware and devices troubleshooter can automatically detect and fix most of the incorrect settings and errors that could cause issues with hardware. I would suggest you to run this troubleshooter to check if there is any issue with
the display adapter. Refer top these steps:

• Open Control Panel
• Click on Troubleshooting and select the view all option on the left pane.
• Click on Hardware and devices troubleshooter and follow the prompts.

Try method 2, if the issue persist

Method 2: If the Hardware and Devices troubleshooter do not fix
the issue then I would suggest you to uninstall the drivers and reboot the computer to get the updated drivers installed for the headphone. Please follow below mentioned steps:

• Open Control Panel
• Click on Device Manager and select the audio input and output drivers
• Right click on driver that appears after plugging the headphone and click on uninstall
• After uninstalling, unplug the headphone and restart the computer
• Plugging the headphone again and the computer will detect the updates drivers automatically.
  

Now check if the headphones work on the computer or not.

Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.