Windows 10: Headphones popping sound when opening windows settings

Hi, so when I open Windows Settings, click on Network Icon on the taskbar, click on the volume button on the taskbar, while music is playing, theres random popping sounds for like 2 seconds, and it slowly fades away, its not by chance, the popping occurs every single time I do the above, it also happens randomly even when doing nothing but playing music (on youtube). I would ignore it if I could, but it give me a headache the second I hear the popping.

Im using HyperX Cloud Stinger with audio / mic adapter

Notes:
- Turning the speaker plug, and unplugging and plugging back in while music is playing, and even tried loosening the plug
- Changing volume via windows volume, and volume control on the headset
- Tried all audio Hz, popping happens at all audio frequencies:
16bit - 41,000Hz thru 16 - bit 192,000Hz and 24 bit - 41,000Hz thru 24 - bit 192,000Hz
- Happens on win10 1809 and 1903
- Latest Realtek drivers, even tried without drivers installed, still happened
- Only 1 headset is connected to the pc
- Doesnt happen on win7
- Theres no sudden CPU GPU spikes or lag in game during the popping
- Other than the popping, the headset works very well and high quality

Theres no other background processes messing with anything, since I only have 38 background processes in win10!

:)

 

No sound through headphones

Hello Sander,

Thank you for keeping us posted.

I certainly understand your concern and will try my best to help you.

I really appreciate all your efforts in trying to fix the issue.

In order to understand the issue more clearly, I would request you to provide me with the following information.

• 
  What is the make and model of the headphones?
  
• 
  Have you tried connecting the headphones to another jack or another computer and checked if they are working?
  

Make sure your headphones aren't plugged into the line out (headphone) jack of your sound card or computer (unless you want to be listening with headphones rather than speakers). When you plug in headphones, most computers
automatically cut the sound to the speakers. Ensure the headphone is fully and firmly inserted into the correct jack. Plug in the headphone and see if the same shows up in Device Manager.

I would suggest you to try the following methods and check if it helps.

Method 1:

Run inbuilt Hardware and Device troubleshooter and check if it works. Follow the steps given below.

Note:
If your computer is having problems with a recently installed device or other hardware, try using the Hardware and Devices troubleshooter to fix the problem. It checks for common issues and makes sure that any new device or
hardware attached to your computer was installed correctly.

• 
  Press Windows Key +R, type
  Control Panel.
  
• 
  Type troubleshooting
  in the search bar, click on troubleshooting.
  
• 
  Click on Hardware and Sound, click on
  Hardware and Devices.
  
• 
  Follow the steps from the wizard to run the troubleshooter.
  

If issue persists, follow method 2.

Method 2:

Check with the volume settings. Please follow the steps given below and check if it helps.

• 
  Right click on the speaker icon in taskbar and select volume control options.
  
• 
  Put a check mark on "All devices currently playing sound".
  
• 
  Make sure you have "The default communication device unchecked".
  
• 
  Place a check mark on both speakers and headphones. Click Apply and OK.
  

If issue persists, follow method 3.

Method 3:

This happens when you have the speakers set to default. We need to set the headphones as default. Please follow the steps given below and check if it helps.

• 
  Perform the task mentioned below to set speakers as default.
  
• 
  Go to Start and click on control Panel.
  
• 
  Click in Sound, then a new window will open up.
  
• 
  In the new windows click on the tab "Playback" and right click in the window and click on Show Disabled devices.
  
• 
  Now check if the headphone is listed there and right click on it and choose enable.
  
• 
  Highlight that headphone and click on "Set as Default".
  

Also try to install latest chipset drivers in the system and check if it helps.

The above steps holds good for Windows 10 as well.

Also, I would suggest you to refer to the suggestions provided by
“Preethu” replied on April 22, 2015 in the following Microsoft Community link and check if that helps.

Headphones not working in Windows 10

I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.

Jayant

 

Headphones are plugged in, but the sound doesn't come through.

Hi,

Please follow the below mentioned steps to set the Headphone as the default device:

Open Control Panel and select Sound.

When the Sound dialog appears click the Playback tab.

Verify if the Headphone is listed and the right sound card listed under playback devices.

If so, right click the Headphone device and click on default playback device.

If they are not listed, Right click on the blank space and click on show disabled device.

If the Headphone gets listed,

Right click the “Headphone” select “Enable”. Right click the “Headphone” again and select “Set as default device” from the same list.

Click “Ok”. Now remove and reconnect the Headphone and check.

Let me know if that helps.

Kind Regards,

Engr. Jamshed Muhammad

 

Move audio to one side for speakers but not headphones

Hello J1mmyth3F1sh,

Thank you for writing to Microsoft Community Forums.

• Is your headphones getting detected in the Playback settings?
  
• Are you trying to play the audio on both Speakers and Headphones at the same time?
  

Ideally, if you have configured Sound settings to play on your left speakers, the same goes with the headphones. The sound starts playing only on the left side of your headphones according to the settings changed.

Meanwhile, we can try configuring the headphones and change the balance level in the sound settings and see if it works. Kindly check with the steps listed below and see if it helps.

Method : Run audio test for your headphones.

• Open Control Panel from the Start menu and click on
  Sound.
  
• In the Sound window, click on your
  Headphones and select Configure option at the bottom left.
  
• By running the test, check if both sides of your headphones are working fine.
  

If that doesn’t help, I would suggest you to check with the audio balance by following the steps listed below:

• Open Sound settings from
  Control Panel, and right click on the Headphones to open its
  Properties.
  
• Click on Levels tab and select
  Balance button. In the Balance window, you can use the slider to balance both left and right headphones equally.
  

However, I commend and appreciate you for recognizing this behavior. This is a valuable suggestion as there may be other users with a similar requirement. Hence, I suggest you to leave a
Feedback for this product so
that our developer team can look into this and check if it can be implemented in the future updates.

Regards,

Mala S

Microsoft Community - Moderator