Windows 10: Headset microphone and Realtek Audio Console

Hi, I purchased an Acer Nitro 5 laptop recently and I just found out that when I plug in my headset with a microphone it doesn't pick up that it is a headset, and I know that I can fix this using the Realtek Audio Console but it never loads up and it tells me RCP servers can not be reached

:)

 

Realtek Audio Console Allows Me to Customize Input Plug as Headphone and Microphone, But Not Both

I'm using a custom build with a Micro-Star International Z370-A Pro motherboard with Realtek HD Audio with the ALC892 Codec. The case I have (Apevia X Hermes) features two HD audio ports on the front that I can customize via the Realtek Audio Console. Both
of these front ports can function as any input/output--including microphone and headphone; each function works as intended, however I can't get the program to dedicate one port as headphone and microphone simultaneously, like a headset. I attached an image
of what the listed inputs look like on my UI. If both input and output functions work independently on both front panel jacks, is it possible to use a headset in one of them? I'm using Realtek Audio Driver 6.0.1.8412 and the Realtek Audio Console UI version
is 1.8.204.0. Reinstalling these drivers didn't seem to work and Device Manager tells me these are the most recent ones.

Image of the UI listing options for audio device:

 

Realtek Audio Console Allows Me to Customize Input Plug as Headphone and Microphone, But Not Both

 

Realtek Audio Console messing with headphone connection

Hi all,

I bought my Acer Aspire 5 laptop in September for school, and it came pre-loaded with the Realtek audio console.

Normally when I plug in my earbuds, a popup tells me to confirm what device was plugged in (Headphones, mic in, line in). Once you confirm the device it will relay the audio through the headset if the default audio device is set to the RealTek driver. However,
recently, when I confirm that my headset is connected, it does not relay audio through my earbuds/headset. The only way to get audio through my headset is to restart my pc with my headset plugged into the audio jack. It's very annoying and updating the driver
and the console client has not fixed this issue. Anyone have some fixes or suggestions?

Thanks in advance!