Windows 10: Headset microphone (with audio splitter) not working

Discus and support Headset microphone (with audio splitter) not working in Windows 10 Drivers and Hardware to solve the problem; My Acer Predator (Helios 300) laptop has a singular audio port, which I use with my headset that has a separate microphone and headphone cable. I have... Discussion in 'Windows 10 Drivers and Hardware' started by ReeceU, Oct 30, 2019.

  1. ReeceU Win User

    Headset microphone (with audio splitter) not working


    My Acer Predator (Helios 300) laptop has a singular audio port, which I use with my headset that has a separate microphone and headphone cable. I have used an audio splitter to get around this issue for a while now, and it has worked perfectly fine. Normally when I would plug the splitter in, a prompt would appear asking what type of device was just plugged in, options were headphones, speakers, microphone, headset, and one or two other options that I don't remember because I never used them. I would select "headset" and it would work just fine. Recently, something changed. This prompt no longer appears, and my computer no longer acknowledges the microphone on my headset, instead using the default internal microphone. The headphones still play audio like normal, but I have found no way to get the microphone working.


    If I just plug the microphone chord into the audio jack, it still does not work, and the computer refuses to play audio.


    So far I have tried:

    • Uninstalling and re-installing the audio drivers (multiple times)
    • Updating windows
    • Running the audio troubleshooters (Both for playing audio and recording)
    • Checking for updates to Dolby
    • Scanning for hardware changes in device manager
    • Disabling the default microphone

    None of these have done anything.


    I'm really at a loss here. I consider myself pretty computer savvy but nothing I've tried has gotten me anywhere.

    :)
     
    ReeceU, Oct 30, 2019
    #1
  2. Aralakh Win User

    Headset microphone not working

    I have an Asus X450LN laptop running on a Conexant HD Audio driver. I bought a headset splitter because my laptop only has one audio jack. Whenever I connect my headset to the splitter and then to the audio jack and try to test out the microphone, in the
    testing, I know that the microphone being used is the laptop's built-in microphone and not the microphone of the headset. I tried going to the recording devices and showing the disabled devices but it's not there. Anyone can help?
     
    Aralakh, Oct 30, 2019
    #2
  3. Butters Win User
    Microphone not working with combo audio jack


    My laptop only has one combo audio/microphone jack, and I can't get the microphone to work at all. I just bought a new headset that came with an audio/microphone splitter specifically for the purpose of using it on this laptop. While the output works fine, the microphone input is absolutely ignored.

    I am 100% positive this is an audio/microphone splitter (and not just an audio splitter) as it has 3 rings on the end of it (indicating that it is compatible with using a microphone), and one of the input jacks even has a microphone icon on it. Realtek Settings are nowhere to be found in Control Panel, and I couldn't seem to find anything in the system sound settings that would help me either.

    I've already spent money on this new headset, so as you can imagine I'm pretty frustrated that this is not working, and I really, really don't want to spend any more money. Any help would be greatly appreciated.
     
    Butters, Oct 30, 2019
    #3
  4. hawkesy27 Win User

    Headset microphone (with audio splitter) not working

    Headset/microphone not working

    I have a gioteck fl300 headset single wire but I bought a splitter sound works but is poor quality and my microphone on the headset is extremely quiet. I use high definition audio device and I have a PC SPECIALIST Vortex Minerva with an AMD FX-4300 quad
    core processer and an ASUS M5A97 R2.0 motherboard.
     
    hawkesy27, Oct 30, 2019
    #4
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Headset microphone (with audio splitter) not working

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