Windows 10: Headset not recognized

I have the LucidSound LS35X Headphones. They do not connect to my computer. My computer is a Legion T5 28IMB0. It has the following: Processor IntelR CoreTM i5-10400 CPU @ 2.90GHz 2.90 GHz Installed RAM 16.0 GB 15.7 GB usable Device ID 43B02CAB-6E7E-4341-B14D-6E725CB60FFC Product ID 00325-81970-76979-AAOEM System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display My windows info: Edition Windows 11 Home Version 23H2 Installed on ‎12/‎25/‎2023 OS build 22631.2861 Serial number MJ0DS73D Experience W

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Good surround sound headset

I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue

 

Headset mike not recognized - can't open Audio Manager

You could try going into settings and running the 'Troubleshooter'. Although this might not work as I think it may be a software/driver issue.




Ah okay. I have had a look at the manufacture Nubwo, and there doesn't seem to be any official drivers or software listed.

Thus I would suggest we try and uninstall everything related to the headset, and then let everything install automatically, as it had done on the other desktop (assuming everything was automatically configured, and it just worked).

1.) See if you can first remove the Realtek Audio Manager 1.0.0.222 software by uninstalling it.

• Settings > Apps > Click on the app and select 'Uninstall.'

2.) After that right click on Start menu (*Start) and select 'Device Manager'

• Under the 'View' tab, select 'Show hidden devices'
• Then click on the arrow before 'Sound, video and game controllers' as well as 'Audio inputs and outputs' (this should drop down to reveal a list of audio drivers and headsets)
• I can help you with which driver (in relation to your headset) to uninstall, if you post back with a screenshot.

Optional.) Or if you are comfortable with knowing which driver to uninstall, then do so

• Right click on the driver name > Uninstall (Check 'delete software for this device'). Perform a restart and plug the headset back in.

 

Computer won't recognize headset microphone

This is what i see in device manager. Im not sure if the Speakers/Headphones (Realtek High Definition Audio) is the one your saying to disable, as that is what is default in playback devices in the sounds panel.

Setting Stereo Mix as the default recording device and disabling everything else still didnt get the mic working, even when the headset is plugged into the microphone only audio port or the mic + sound audio port.