Windows 10: Headset playback recording not working concurrently

I have a USB headset with a microphone. When I boot up the computer, both devices work together for about 30 seconds. Without loading any additional software, it will default to just the playback device working. If I go into sound settings and toggle disable/enable for the recording device, it will start working but then the playback device will stop working despite being enabled and the default device. I've updated realtek drivers, headset drivers, uninstalled and reinstalled all audio drivers. I tried using the headset on another computer also running Windows 10 and it worked fine, so defi

:)

 

Headset not working

Hello,



Thank you for writing to Microsoft Community Forums.



For further clarity on the issue and to guide you accordingly, respond to the questions listed below:

1. What is the make and model of the headset?
   
2. What is the make and model of the PC?
   
3. Have you tried using the headset in a different audio port?
   
4. Have you tried using the headset on a different PC?
   

As you have mentioned you have tried some steps, may I know, what are the troubleshooting steps you have tried?



Also, if you are using a headset with built in Microphone, I suggest you to follow the steps mentioned below.

1. Right click on the Speaker icon on the bottom right hand corner of the screen.
   
2. Click on Sounds and under
   Recording Devices select the Microphone.
   
3. Click on Properties and select
   Listen tab.
   
4. Check the box Listen to this device.
   
5. Now select the Default Playback Device under
   Playback through this device menu.
   
6. Click on Apply and then OK.
   
7. Click on OK.
   

We await your response.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Change Playback Device For Recording As Headset.

Hi Gavenjo,

Thank you for writing to Microsoft Community Forums.

If you want your voice to be captured from the headset and not your computer speakers, then you can change the Playback device in Sound Settings.

Before performing the below steps, make sure the headset is plugged into the computer.

Step 1: Right-click on the Sound icon from the
Taskbar and click on Sounds.

Step 2: Go to Recording tab > Right-click on empty space in
Recording tab > Click on Show Disabled Devices.

Step 3: Then, click on your headset and click on
Set Default > Apply > OK.

Give it a shot and let us know of any changes.

If my answer has helped, then please upvote or mark as an answer.

 

No sound if Bluetooth headset set to default playback and recording

I'm using a Bluetooth headset and for some reason when I set it to the default playback device as well as the default recording device (both normal and 'communication') then I don't get audio in Overwatch.

Tested:

• Have sound in Tharsis
  
• Have sound in VLC
  
• Have sound in Overwatch (windowed mode)
  
• No sound in Skyrim
  
• Have sound in Sykrim (windowed mode)
  
• No sound in Orcs Must Die 2
  
• Have sound in Orcs Must Die 2 (windowed mode)
  If I switch the default recording device to something else, then the audio does work.
  

I am using Windows 10.

The issue appears to be with the way games contact the audio device when in direct mode (not an expert on these things).

The headset did not come with a driver CD (appears to be built in in windows). How do I fix this issue?