Windows 10: Headset with microphone / no sound in headphones

Discus and support Headset with microphone / no sound in headphones in Windows 10 Software and Apps to solve the problem; Whenever I turn on the microphone the sound in headphones stops working. It happens with every single headphones, headset or earbuds I used. Never... Discussion in 'Windows 10 Software and Apps' started by Eribi, Apr 14, 2025.

  1. Eribi Win User

    Headset with microphone / no sound in headphones


    Whenever I turn on the microphone the sound in headphones stops working. It happens with every single headphones, headset or earbuds I used. Never really needed to use mic but now that I would like to it's either one or the other.I used a different device for sound output and different for mic input but that kind of defeats the purpose of having a headset.How can I separate it so that I can use both.

    :)
     
    Eribi, Apr 14, 2025
    #1
  2. tenmen Win User

    Headset's left headphone low sound volume

    Hello all, I've recently got a brand new Gembird headset,and the left headphone has way lower sound volume than the right one. It's a headset with headphones and a microphone,with two pins. I tested the headset on my mobile phone and the both headphones worked well and had equal sound volume. How do I fix this issue? My mobo is Gigabyte GA-H81M-DS1. My Windows Version number is: 21H2 (OS Build 19044.1415) Please help me. Thanks to all in advance.
     
    tenmen, Apr 14, 2025
    #2
  3. MisterEd Win User
    Computer Won't Use Headphone Mic

    Are you using a wired or wireless connection?

    If you are using Bluetooth you will find there is a gotcha when using a headset with a microphone. With Bluetooth 4.x there is not enough bandwidth for both the headset's stereo speakers and the microphone at the same time. If the headset's speakers are used in mono mode then the microphone will work. Here is the information from my computer:
    I I left-click on speaker icon on taskbar tray I see my options for the speakers:

    • Speakers (Realtek High Definition Audio) = Laptops built-in speakers
    • Headphones (Arctis 3 Bluetooth Stereo) = Headphones stereo mode
    • Headphones (Arctis 3 Bluetooth Hands-Free AG Audio) = Headphones mono mode
    I found out that if I select "Headphones (Arctis 3 Bluetooth Hands-Free AG Audio)" the headset microphone will work.

    Headset with microphone / no sound in headphones 316281d1611718196t-computer-wont-use-headphone-mic-2021_01_27_03_29_571.jpg


    However, I found that next time the computer might choose "Headphones (Arctis 3 Bluetooth Stereo)". Then the headset speakers will work but the the headset microphone will not work.

    To ensure that the right selection is always done automatically I have to go further and set the default to "Headphones (Arctis 3 Bluetooth Hands-Free AG Audio)".
    Note I can always override this at any time. To do this...
    I right-click on speaker icon on taskbar tray and left-click on Sounds

    Headset with microphone / no sound in headphones 316282d1611718382t-computer-wont-use-headphone-mic-2021_01_27_03_33_032.jpg


    The first tab Playback is for the speakers

    • Headset = Headphones mono mode
    • Headphones = Headphones stereo mode
    • Speakers = Laptops built-in speakers

    Headset with microphone / no sound in headphones 316283d1611718412t-computer-wont-use-headphone-mic-2021_01_27_03_33_323.jpg



    The second tab Recording is for the microphone

    • Headset = Headset's microphone
    • Microphone Array = Laptop's built-in microphone
    • Stereo Mix = N/A

    Headset with microphone / no sound in headphones 316284d1611718443t-computer-wont-use-headphone-mic-2021_01_27_03_34_044.jpg


    To ensure that both the headset speakers and microphone work at the same time I set the default playback to Headset. This will put the headset in mono mode and allow the microphone to work. Note that if I disconnect the headset the computer will automatically revert back to using the built-in speakers and microphone.
     
    MisterEd, Apr 14, 2025
    #3
  4. Headset with microphone / no sound in headphones

    Computer won't recognize headset microphone


    Headset with microphone / no sound in headphones 91716d1485969637t-computer-wont-recognize-headset-microphone-447581eb7e.png


    This is what i see in device manager. Im not sure if the Speakers/Headphones (Realtek High Definition Audio) is the one your saying to disable, as that is what is default in playback devices in the sounds panel.

    Setting Stereo Mix as the default recording device and disabling everything else still didnt get the mic working, even when the headset is plugged into the microphone only audio port or the mic + sound audio port.
     
    Aaeeschylus, Apr 14, 2025
    #4
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Headset with microphone / no sound in headphones

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