Windows 10: Heic photos dont read in microsoft photos, despite Ive installed HEIF app

Dear all,


I have the Heif app installed but the HEIC photos dont read in microsoft photos.


Please help.


Miguel

:)

 

Win 10 Photos App does not index/display HEIC files - installed apps HEVC video Extensions and HEIF Image Extensions

Restarted photos app several times and refreshed, but the HEIC files in the same folders as JPG files do not show up in the photos app. They dont even show up as grey/blank photos. The photos are from an iPhoneX and were imported by the photos app.

The HEIF files open in the photos app when i double click on the files and windows explorer also successfully shows the preview for the files.

I am running the latest windows 10 (regular channel) and installed the recommended HEVC and HEIF apps yesterday from the app store. I have also restarted the PC after installing the HEVC/HEIF apps. Hardware is Dell Precision tower 5810.

Not sure how to proceed.

Thank you

 

HEIC photos not opening in Windows 10 (1909) Fresh Install

I'm having an issue where all HEIC photos will not open in a fresh install of Windows 10 (1909). I've confirmed that the HEIF Image Extensions app is installed.

I've gone through the usual troubleshooting steps of resetting the Photos and HEIF image Extensions apps to no avail. I even went as far as running Powershell to uninstall the apps, and again the issue persists.

Are there any additional troubleshooting steps I can take?

Thanks for any help.

Russell

 

I still can't view HEIC files despite installing Microsoft HEIF Image Extensions from the Microsoft Store

I installed the Microsoft HEIF Image Extensions and the Video extension too from the Microsoft Store, but when I try to open my HEIC photos it comes up with "Download codecs from Microsoft store"...

Is there a fix?