Windows 10: HEIC reader won't work...then feedback HUB just spins.

I paid for the HEIC file converter from Microsoft website. Says I already have it...when I run it it give me the "page can't load" then an option to report the issue. The feedback hub then just spins.


I need to be able to read HEIC files with my PC.


Any help appreciated.

:)

 

Feedback Hub is not working

Hello,

We appreciate your earnest effort to reach out with Microsoft Community. We understand that you were unable to use Microsoft's Feedback Hub. To get you sorted, kindly answer following questions:

• What are the troubleshooting steps that you have done in an attempt to resolve the issue?
• Have you tried updating the drivers?
• Do you get any error message when you try to log in to the Feedback Hub? If so, what is the error message?
• Did the issue start to happen after installing the Creators Update?

We will be waiting for your earnest response.

 

Feedback Hub

Terminate / Reset / Uninstall Feedback Hub

Windows Key+i > Apps > Click Feedback Hub > Advanced options

Terminate and now check whether Feedback Hub is working or not

If not, Reset and now check whether Feedback Hub is working or not

If not, Uninstall and reinstall from Microsoft Store again

Get back to me if above doesn't work. I will provide further troubleshooting steps.

 

insider feedback hub

Hi,

We need to ask you the following questions so we can help you with your concern:

• When did you started to notice that feedback hub could not sign you in?
• Do you remember when was the last time you were able to use the feedback hub?
• Did you receive any error message when you open feedback hub?
• Have you already tried updating your Windows Insider version?
• What other troubleshooting steps have you done so far?

We will be waiting for your response.