Windows 10: HEIC We can't open this file.

Discus and support HEIC We can't open this file. in Windows 10 Network and Sharing to solve the problem; To get the HEIF Image Extensions I went to https://www.microsoft.com/en-us/p/heif-image-extensions/9pmmsr1cgpwg?activetab=pivot:overviewtab > Get.... Discussion in 'Windows 10 Network and Sharing' started by MarkF1955, Mar 4, 2020.

  1. MARKF1955
    MarkF1955 Win User

    HEIC We can't open this file.


    To get the HEIF Image Extensions I went to https://www.microsoft.com/en-us/p/heif-image-extensions/9pmmsr1cgpwg?activetab=pivotHEIC We can't open this file. :eek:verviewtab > Get. Afterwards it said "This Product is Installed". When I clicked on an HEIC file it launched Photos, but gave the message, "IMG_3561.HEIC We can't open this file." I also tried rebooting.

    What's up with that?

    :)
     
    MarkF1955, Mar 4, 2020
    #1
  2. SUEDAMA
    suedama Win User

    HEIC file viewing

    I have the HEIC Image extensions and the HEVC video extensions on my Windows 10 PC but the TWINUI application will still not open the HEIC file. Any suggestions?

    I have tried converting it to JPG using the APowersoft application but it downloads the file to a location that does not seem to exist on my PC - "...Users/[user name]\AppData\temp...

    Thanks.
     
    suedama, Mar 4, 2020
    #2
  3. RADNEY DRI
    Radney Dri Win User
    HEIC

    Hi Edward,

    We need more information about your concern. Are you trying to convert and open other image format to HEIC? If yes, a certain program will be needed to open that kind of file, we suggest checking the Windows Store for programs that can convert other image
    format to HEIC. Make sure to download the program with the highest rating and good reviews.

    Regards.
     
    Radney Dri, Mar 4, 2020
    #3
  4. SUMIT (INDEPENDENT ADVISOR)
    Sumit (Independent Advisor) Win User

    HEIC We can't open this file.

    Need to open file extension HEIC and png.

    Hi Sharon,

    I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

    You need to install an extension for HEIC Image formats.

    https://www.microsoft.com/en-us/p/heif-image-ex...

    Detailed steps are in this tutorial:

    https://www.windowscentral.com/how-open-heic-an...

    Disclaimer:

    This is a non-Microsoft website which would provide accurate and safe information. Watch out for ads on the site which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do
    more harm than good sometimes.
     
    Sumit (Independent Advisor), Mar 4, 2020
    #4
Thema:

HEIC We can't open this file.

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