Windows 10: Hello can anyone help me i have received this prompt "video driver crashed and was reset!...

Discus and support Hello can anyone help me i have received this prompt "video driver crashed and was reset!... in Windows 10 Gaming to solve the problem; Hello can anyone help me i have received this prompt "video driver crashed and was reset! make sure your video drivers are up to date. exiting" when... Discussion in 'Windows 10 Gaming' started by Al Sydney Dawili, Jan 23, 2025.

  1. Hello can anyone help me i have received this prompt "video driver crashed and was reset!...


    Hello can anyone help me i have received this prompt "video driver crashed and was reset! make sure your video drivers are up to date. exiting" when trying to load the game days gone on My Nvidia driver. But my driver is already 566.36 and it is the latest driver but when i use the power saving mode ryzen 5 7000series on the game it will be playable but the fps is so slow. I'm already at crater lake mission so I will be disappointed if i need to start again, all those hard work that i do to level up my character will be gone Btw i haven't updated my windows system to windows 11 version 24

    :)
     
    Al Sydney Dawili, Jan 23, 2025
    #1

  2. Certain games won't work after a factory reset

    Hello Dante,

    To help us identify the cause of the issue and then find the proper resolution for it, please provide the following information:

    • Did you install your games using the Microsoft Store?
    • Do you receive any error message?

    Since you mentioned that you performed a factory reset, outdated video can cause this issue. For now, we suggest updating your video card driver. To do it, you can follow the steps in this
    article.

    Keeps us posted to further assist you.
     
    Marielle Cas, Jan 23, 2025
    #2
  3. Nisko Win User
    Can't get Youtube to show videos in Chrome

    I haven't gotteen to this suggestion yet - but, I've shut down half my Extensions and, now, I get the voice of the Youtube videos - but still not the video. Thought this clue might help.
     
    Nisko, Jan 23, 2025
    #3
  4. Mary Sau Win User

    Hello can anyone help me i have received this prompt "video driver crashed and was reset!...

    Video card driver crashing when playing games

    We suggest that you rollback your driver. To do so, kindly follow the steps below:

    • Press Windows key + R to open run dialog box.
    • In the dialog box window, type devmgmt.msc and hit enter.
    • Right click on your video card driver -> Properties ->
      Driver tab
      and select Rollback driver.
    If the issue persists, it could be better to contact the developer of the game.

    Regards.
     
    Mary Sau, Jan 23, 2025
    #4
Thema:

Hello can anyone help me i have received this prompt "video driver crashed and was reset!...

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