Windows 10: Hello Face Compatible Camera

Discus and support Hello Face Compatible Camera in Windows Hello & Lockscreen to solve the problem; I just opened my brand new surface laptop go and the face ID is not working. There is an error about not being able to find a compatible camera. I see... Discussion in 'Windows Hello & Lockscreen' started by Gina_559, Aug 5, 2021.

  1. GINA_559
    Gina_559 Win User

    Hello Face Compatible Camera


    I just opened my brand new surface laptop go and the face ID is not working. There is an error about not being able to find a compatible camera. I see all kinds of posts about how to easily fix by installing drivers. I did not have to do this with my surface touch pro purchased YEARS ago. Please advise. Thanks,Gina

    :)
     
    Gina_559, Aug 5, 2021
    #1
  2. BRIAN TILLMAN [OUTLOOK MVP 2007-2019] ON DIRECTLY
    Brian Tillman [Outlook MVP 2007-2019] on Directly Win User

    "Windows Hello Face"

    Not all cameras are Windows Hello-compatible. Here's another thread that discusses this and provides links to a couple lists of compatible cameras:

    https://answers.microsoft.com/en-us/windows/for...

    Does your PC manufacturer claim that the camera should work with Windows Hello?
     
    Brian Tillman [Outlook MVP 2007-2019] on Directly, Aug 5, 2021
    #2
  3. EDWIN
    Edwin Win User
    windows hello face problem...

    List of Windows Hello supported Dell Laptops:


    Hello Face Compatible Camera [​IMG]
     
    Edwin, Aug 5, 2021
    #3
  4. DALCHINA
    dalchina Win User

    Hello Face Compatible Camera

    dalchina, Aug 5, 2021
    #4
Thema:

Hello Face Compatible Camera

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