Windows 10: Hello Fingerprint Not Working

Discus and support Hello Fingerprint Not Working in Windows Hello & Lockscreen to solve the problem; I Recently Had My Laptop Reset And Rebooted And It Was Like All New But The Fingerprint Was Not Working I Also Have A Fingerprint Sensor But It Is Not... Discussion in 'Windows Hello & Lockscreen' started by Aditya20119, Dec 12, 2020.

  1. ADITYA20119
    Aditya20119 Win User

    Hello Fingerprint Not Working


    I Recently Had My Laptop Reset And Rebooted And It Was Like All New But The Fingerprint Was Not Working I Also Have A Fingerprint Sensor But It Is Not Working : Hello Fingerprint Not Working [​IMG] Plz Answer Help Me!

    :)
     
    Aditya20119, Dec 12, 2020
    #1
  2. MILDREDMORALES2
    MildredMorales2 Win User

    Windows Hello Fingerprint not working

    This is still not working after doing all those steps, please help after the Windows update it stopped working and it says the following : we couldn't find a fingerprint scanner compatible with windows hello fingerprint.

    After taking all the steps you suggested on here it says i have the latest update.
     
    MildredMorales2, Dec 12, 2020
    #2
  3. MILDREDMORALES2
    MildredMorales2 Win User
    Windows Hello Fingerprint not working

    This is still not working after doing all those steps, please help after the Windows update it stopped working and it says the following : we couldn't find a fingerprint scanner compatible with windows hello fingerprint.

    After taking all the steps you suggested on here it says i have the latest update.
     
    MildredMorales2, Dec 12, 2020
    #3
  4. KRISHNA PRASOBH V
    Krishna Prasobh V Win User

    Hello Fingerprint Not Working

    Windows Hello Fingerprint Setup not working

    Hi,

    As per the description, I understand that the fingerprint feature does not work on Window10. We will assist you to resolve the issue.

    As an initial troubleshooting step, I suggest you to uninstall and reinstall the finger print driver and check if that helps to resolve the issue.

    Please follow the below steps.


    • Delete the fingerprints you already registered.

    • Press Windows Key + R Key.

    • Then type “devmgmt.msc” and press
      Enter.

    • Uninstall the current driver
      the current diver under "Biometric devices".

    • You maybe have to click the "discover new hardware" symbol in the device manager.
    Hope the information helps. Let us know if you need further assistance. We will be happy to help.

    Thank you.
     
    Krishna Prasobh V, Dec 12, 2020
    #4
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Hello Fingerprint Not Working

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