Windows 10: Hello, I am asking about TPM 2.0.

I have tried every single option that i came across but none of it worked.A lot of them say check in BIOS but I dont have that setting in my BIOS.My CPU is Intel i5-3570 and my motherboard is P8Z77-V LE PLUS.Nothing has worked for me.Any solution or what's the problem. Or do I need to upgrade something on my computer.

:)

 

TPM clear doesnt affect Windows Hello

My observations :

Steps :

1. Set windows Hello with fingerprint and PIN

2. Run Clear-Tpm command

3. system gets rebooted

4. Windows hello finger print reader working , user can still unlock using fingerprint.





Ques 1 : Does TPM entries for windows Hello gets recreated/restored upon reboot?



Steps :

1. Set windows Hello with fingerprint and PIN

2. Run Disable-TpmAutoProvisioning -OnlyForNextRestart

3. Run Clear-Tpm command

4. system gets rebooted

5. Windows hello finger print reader not working , user cannot unlock using fingerprint.

6. Run 'Prepare TPM' from tpm.msc, TPM state changes to Ready

7. user still cannot unlock using fingerprint.

8. Restart Passport container service, it reloads Windows Hello hardare container

9. User can login using fingerprint.



Ques 2 : Does Passport container service restores TPM entries for Windows Hello?

 

TPM update

Don't know if this is the right place for this thread but whatever, laptop informed me that " a firmware update is needed for you security processor (TPM)," now, i looked up what to do and from a microsoft support thing, the last step says to clear the tpm. it has a warning saying to back up my data, i would like to know what clearing the tpm does, and what measures i need to take to make sure nothing goes wrong.

 

constantly being asked tpm reset

There is no TPM update listed for ASUS:

https://support.microsoft.com/en-sg/help/409637...

Microsoft says:

If the manufacturer of your device is not listed in the following table, please contact the manufacturer’s customer support department for next steps.

Clear your TPM

Important

Before clearing your TPM, be sure to back up your data. Do not clear the TPM on a device you do not own, such as a work or school PC, without being instructed to do so by your IT administrator.

How to backup:

http://answers.microsoft.com/en-us/windows/wiki...

Follow these steps to clear your TPM:

Go to Start > Settings > Update & Security > Windows Security > Device security .

Under Security processor, select Security processor details.

Select Security processor troubleshooting, and then under Clear TPM, select Clear TPM.

Your device will need to restart before the process is complete.