Windows 10: Hello, I am looking for some assistance to locate drivers and activate a broadband adapter...

Discus and support Hello, I am looking for some assistance to locate drivers and activate a broadband adapter... in Windows 10 Software and Apps to solve the problem; These prevent me from activating Bluetooth which cannot be started or activated. The device also have a Sierra Wireless AirPrime EM7355 GNSS GPS... Discussion in 'Windows 10 Software and Apps' started by JezJeremy, May 22, 2024.

  1. JezJeremy Win User

    Hello, I am looking for some assistance to locate drivers and activate a broadband adapter...


    These prevent me from activating Bluetooth which cannot be started or activated. The device also have a Sierra Wireless AirPrime EM7355 GNSS GPS Receiver 4G LTE Module but I cannot connect the GPS with desktop applications, even though all permissions are granted.In Device Manager, For 'Generic Mobile Broadband Adapter #35' I am receiving a 'This device cannot start code 10'. Windows has determined that the best driver is already installed but I cannot start the device. Hardware Id is : usb\ms_comp_mbimAlso for PCI Serial Port and PCI Simple Communications Controller, I have an error code

    :)
     
    JezJeremy, May 22, 2024
    #1
  2. book-mark Win User

    Can't Set USB Mobile Broadband Adapter As Metered

    Sorry, that's no help because there is no place to set the connection as a metered connection.

    To quote from the Microsoft article on Metered Internet connections: FAQ :

    Note

    • Ethernet network connections can't be set to metered.

    Therefore, because the USB Mobile Broadband adapters are installed as Ethernet adapters, it is not possible to set them as metered connections.

    This true even with a USB Mobile Broadband adapter that uses the generic Microsoft "Remote NDIS based Internet Sharing Device" driver.
     
    book-mark, May 22, 2024
    #2
  3. network adapters

    Hi, Michael.



    Thank you for posting your query in Microsoft Community.

    As per my understanding, you may be facing an issue with your driver updates.

    I suggest that you perform the steps mentioned below and check if it helps you resolve your issue.



    Method 1: Network troubleshooting

        • On the search bar type “Troubleshooting”
        • Click on “Network and Internet”
        • Click on “Network Adapter” and run the troubleshooter.

    Method 2: Download and install the latest firmware updates for the Network adapter

    Follow these steps to un-install the drivers:



    • On the search bar type “ Device Manager”
    • On the left pane locate “Network Adapter” and expand by clicking on it
    • Right on the “ Network driver” option and click “Uninstall’
    • Download the latest Wireless network adapter driver setup file from the manufacturer’s website and install it.


    Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

    For further assistance, you can post your query in Microsoft Community
     
    Vanessa Sohtun, May 22, 2024
    #3
  4. Hello, I am looking for some assistance to locate drivers and activate a broadband adapter...

    Incorrect display adapter driver for my Asus K42JK laptop

    Hi,

    Thank you for your interest in Windows 10.

    What happens when trying to install the right driver? Do you receive any error?

    I suggest you to Uninstall and reinstall the Display driver and check if it works for you.
    Refer to the steps below:

    Follow the steps to uninstall the Display driver:

    • Press Windows Key + X key and click Device Manager.
    • Expand ‘Display Adapters’.
    • Right-click on the Display Adapter listed and click on ‘Uninstall’.
    • Select the option to Delete driver software.
    • Restart the computer after its uninstalled.
    Now download the drivers the manufacturer website and install it.

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.
     
    Giridhar J, May 22, 2024
    #4
Thema:

Hello, I am looking for some assistance to locate drivers and activate a broadband adapter...

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