Windows 10: Hello! I forgot my parental controls pin and my daughter's screen time is up and we're...

Hello! I forgot my parental controls pin and my daughter's screen time is up and we're locked out of the family computer. Is there some sort of emergency code that will erase the controls?

:)

 

Parental Control - Adding more time doesn't work

Hi,

Thank you for posting your query in Microsoft Community.

Sorry for the inconvenience caused. I will assist you with this.

I suggest you to delete the corrupted files yourself and see if it helps to resolve the issue, please follow these steps:

1) Make sure your children are signed out of any monitored accounts.

2) Sign in with an administrator account and find the folder that contains the corrupted files.

There are two ways to do this. The easiest way is to enter the complete file path:

• 
  On the Start screen, type C:\ProgramData\Microsoft\Windows\Parental Controls and press Enter.
  

• 
  If you’d rather open each folder individually, follow these steps:
  

a. Go to This PC

b. Open C:, open the
ProgramData folder, open the Microsoft folder, open the
Windows folder, and open the Parental Controls folder.

3) Delete all contents of the Parental Controls folder.

This will delete any corrupt files. Your settings will be downloaded again from familysafety.microsoft.com the next time you sign in.

Hope it helps. Reply with the result and I'll be happy to help you further. Thank you

 

Pin number for parental control

4 digit pin is required to allow more screen time for my child. My child knows my 4 digit pin! How can I change my 4 digit pin number for parental controls in my child's microsoft account?

 

Parental controls - screen time - date wrong?

Hi,

The corrupted files might contribute in this issue.

I suggest you to delete the corrupted files and check if it will work.

to fix this issue, please follow these steps:

1) Make sure your children are signed out of any monitored accounts.

2) Sign in with an administrator account and find the folder that contains the corrupted files.

There are two ways to do this. The easiest way is to enter the complete file path:

On the Start screen, type C:\ProgramData\Microsoft\Windows\Parental Controls and press Enter.

If you’d rather open each folder individually, follow these steps:

a. Go to This PC

b. Open C:, open the

ProgramData folder, open the Microsoft folder, open the

Windows folder, and open the Parental Controls folder.

3) Delete all contents of the Parental Controls folder.

This will delete any corrupt files. Your settings will be downloaded again from familysafety.microsoft.com the next time you sign in.

Please let us know if this helps.

Thanks and regards,