Windows 10: Hello I have a Bluescreen named WHEA_UNCORRECTABLE_ERROR and need help

Minidump this is the minidump link on onedrive

:)

 

WHEA_UNCORRECTABLE_ERROR bluescreen on my laptop

Hi,

For the last few days, every time I boot into windows, 5 to 15 minutes later I get a whea_uncorrectable_error blue screen.

I've tried running the windows memory diagnostics tool but it said that there were no problems in the memory.

Here is the minidump from today's bluescreen:

Gofile - Free Unlimited File Sharing and Storage

Laptop specifications: Cortex i7 2.40GHz, 8 GB RAM, NVIDIA GeForce GT 750M, Windows 8.1 64-bit

I'll be really glad if you could help me. Thanks a lot!

 

How to fix Whea_Uncorrectable_Error

Hi Alexander,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

Do let us know the following to assist you better with this issue:

• What is the complete error message along with the error code of this issue?
• Have you made any changes to the operating system prior to this issue?
• From when are you facing this issue?
• What is the make and model of your device?
• Are you able to boot the device to desktop?

I would like to inform that the WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture
(WHEA).

I suggest you to refer to the below article, try the troubleshooting steps mentioned and check if it helps.

Refer: Bug Check 0x124: WHEA_UNCORRECTABLE_ERROR

Hope it helps. If the issue still persist reply to the post with the required information and updated status of this issue for further assistance.

 

how to fix WHEA_UNCORRECTABLE_ERROR (124) ???

Hi,

Thank you for writing to Microsoft Community Forums.

I appreciate your effort on this. However, In order to help you with the appropriate troubleshooting steps, we will need the following details:

• When do you the error message?
  
• Which build version and edition of Windows are you using? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  
• What is the make and model of the computer?
  

As per the dump file shared by you, the error seems to be with the Cache of the Intel processor. I suggest you to refer the troubleshooting steps mentioned in the article

How to fix WHEA_UNCORRECTABLE_ERROR and see if that helps.

You may also refer the troubleshooting steps in the article
Troubleshoot blue screen errors and see if that helps.

Please reply with the status of the issue, we will be glad to help you further.

Regards,

Nikhar Khare

Microsoft Community - Moderator