Windows 10: Hello. I have a brand new computer that will not let me change the pin or password. Neither...

Hello. I have a brand new computer that will not let me change the pin or password. Neither correct pin or password will work. Anyone know what i have done?

:)

 

Windows 10 Change password to pin

Hi Ana,

Thank you for posting your query in Microsoft Community. I regret the inconvenience caused to you. Let me help you.



Please share the details.

• 
  Are you able to log in to your desktop?
  
• 
  Do you see any error code along with the error message?
  

I suggest you to go through the below steps and check if it helps.

Follow these steps to set up a PIN on your Windows User Account:

• 
  Press the Windows +S key combination to display the Search box.
  
• 
  Type the word pin into the Search box, then click
  Set up PIN sign-in.
  
• 
  Find the “PIN” section and click the Add button.
  
• 
  Type in the password for your User Account, then click the
  Ok button.
  
• 
  Select and enter a 4 digit numeric pin, then enter it again for confirmation.
  
• 
  Exit the PIN setup utility.
  

From now on you’ll be able to log in to your Windows account by entering your 4 digit PIN instead of your password.



You can change your PIN at any time by following the steps below:

• 
  Press the Windows +S key combination to display the Search box.
  
• 
  Type the word pin into the Search box, then click Set up PIN sign-in.
  
• 
  Find the “PIN” section and click the Change button.
  
• 
  Enter your Windows password, then click the
  Ok button.
  
• 
  Select and enter a new 4 digit numeric pin, then enter it again for confirmation.
  
• 
  Click the Finish button.
  
• 
  Exit the PIN setup utility.
  

Check if it helps.



I hope the information helps. Please keep us posted on the issue. We will be happy to assist you accordingly.

Thank you.

 

Setting PIN to default without changing password

Hello,

My computer was previously set to a default PIN but that changed suddenly for no apparent reason (I wasn't fooling around in settings or anything security related). I can't get it to revert back to the PIN being the default choice for login. Other forum
threads suggest removing that password but that is impossible. If you click change, it REQUIRES you to type in a new password and there is no option to remove or delete the password.

Furthermore, I use that password on my other computer rather than the PIN and don't want to delete it in the first place. So how can I set the PIN back to default?

 

Password Change on the Computer

Hello,

You may change your local user account password by following the steps below:

• Press Ctrl + Alt + Delete, and then click
  Change a password.
• Type your old password followed by a new password as indicated, and then type the new password again to confirm it.
• Press Enter.

If you have further questions, feel free to ask us.

Regards.