Windows 10: hello I have a problem I just got a blue screen and the stop code is VIDEO_DXGKRNL_FATAL_ERROR

Video DXGKRNL Fatal Errorhello I have a problemI just got a blue screen and the stop code is VVIDEO_DXGKRNL_FATAL_ERRRThis is in below the link of my dumping files in C:\Windows\Minidumphttps://drive.google.com/drive/u/0/mobile/folders/1qbwYmHCFTroaAwQvHAyfkJZjhczUV6_D?usp=sharing

:)

 

Blue screen - VIDEO_DXGKRNL_FATAL_ERROR

Hello!

One of our employees ran into a blue screen with stop code: VIDEO_DXGKRNL_FATAL_ERROR.

I asked them to send me their mini-dump files in order to diagnose the issue. Thank you for your help.

Dell / XPS 15 9560 (MFG YR 2017)

Minidump.zip

Regards, Luis Orozco.

 

VIDEO_DXGKRNL_FATAL_ERROR

Hello I have a problem I just got a blue screen and the stop code is VIDEO_DXGKRNL_FATAL_ERROR when I entered youtube in chrome. my laptop is lenovo ideapad gaming 3 15ARH7. please help me

 

Stop code blue screen sdbus

Hello,

Stop errors (also sometimes called blue screen or black screen errors) can occur if a serious problem causes your device to shut down or restart unexpectedly. These errors
can be caused by both hardware and software issues.

For us to better assist you, we'd like to know the following:

Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• What actions were you performing when normally encounter the said error?

Meanwhile, we recommend performing the suggested steps in this article to
troubleshoot blue screen error on Windows 10.

We'll be waiting for your response.