Windows 10: Hello,i have an another question

it's been less than half a year since i bought a Lenovo laptop model: Lenovo IdeaPad 82VG AMD Ryzen 5 7520U 8GB RAM 512GB,,recently it's screen randomly gose black for less than a second ,,and i don't even use any heavy application or anything, I just only use Facebook and spreadsheet for workand thanks again for answering my 1st questionit was a great help

:)

 

Login with PIN and Hello

Hi Jean,

Windows 10 includes multiple options to sign-in to your account, including the ability to sign-in using a PIN and Windows Hello, which uses facial recognition. For us to provide a solution suited to your concern, we need additional information. Can
you answer the questions below?

• How are you setting the PIN and Hello?
• Which build version of Windows is your PC running on?
• Were there any error codes or messages?

In the meantime, we suggest that you follow the steps below on how to set up PIN.

• Open Settings.
• Select Accounts.
• Click Sign-in options.
• Click the Add button for the PIN and set your PIN.
• Do the same for the Windows Hello.

Looking forward to your response.

 

Windows hello

Hi Abdullah,

To resolve this camera issue for your Windows Hello, we suggest that you run Hardware and Device troubleshooter. Refer to the following steps:

• Click on 'search' and select 'settings' and type 'Troubleshooting' and select 'Troubleshooting'
• Click on 'Hardware and Sound' and select 'Hardware and 'Devices' and click on next to run the troubleshooter.

Let us know how it goes.

Regards.

 

Surface laptop windows hello

Hi,

Regarding your issue after updating to Windows pro. In order for us to assist you, please answer the following questions below:

• Are there any error message?
• What troubleshooting steps have you done so far?

To isolate the issue, we suggest to run this article:
Windows update troubleshooter. It contains troubleshooting steps if you are having issues after and before the updates.

We look forward to your response.