Windows 10: Hello i have an issue w my windows 10 pro, i cant upgrade it , i mean there was almost 50...

Hello i have an issue w my windows 10 pro, i cant upgrade it , i mean there was almost 50 new things new updates but i cant do 1 bc the error code 0xc004f012 i treid net wuauserv but its not working, i cant play games becaouse its to laggy, i cant do my work, i reallny need some help...

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Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.

 

Can't upgrade from Windows 10 Home to Pro

Hi Bill,

Thank you for posting your query in Microsoft Community. We apologize for the inconvenience caused and will assist you in the best possible ways.

I suggest you to download and create an installation media for Windows 10 Pro form the link provided below:

https://www.microsoft.com/en-in/software-download/windows10

After the installation media is created, suggest you to upgrade to Windows 10 Pro from the installation media. When the upgrade asks for product key, enter the product key purchased for Windows 10 Pro. If it does not accept, suggest you to skip the activation
step. After the Operating System is installed, suggest you to activate by phone by following the steps below:

• Press “Windows key + R” and type “slui 4” and press Enter.
• Select the Region from the list and click Next.
• Call the Toll-Free number provided on top and can activate via phone.

Hope this helps. Keep us posted on the status for further assistance.

 

Sorry for ignorance. In your instructions you say press X "keys" or W "keys. What do you mean? There is only one letter key.

Hello Brian,

We realize the inconvenience you are experiencing with Internet connection. We will certainly help you.

It would be grate if you can reply to this questions to assist you further:

• What exactly do you mean when you say " In your instructions you say press X "keys" or W "keys. What do you mean? There is only one letter key?
• How exactly have you upgraded to Windows 10?

Meanwhile, we suggest you to try the steps mentioned in the link below and check if it helps:

Fix network connection issues in Windows 10

Let us know the results. We will be happy to assist you further.

Thank you.