Windows 10: hello i have this problem i cant open my microsoft store BUT I CAN ONLY PIN IT FROM TASK...

help me open my microsoft again!!!!!!!!!!!!!

:)

 

Login with PIN and Hello

Hi Jean,

Windows 10 includes multiple options to sign-in to your account, including the ability to sign-in using a PIN and Windows Hello, which uses facial recognition. For us to provide a solution suited to your concern, we need additional information. Can
you answer the questions below?

• How are you setting the PIN and Hello?
• Which build version of Windows is your PC running on?
• Were there any error codes or messages?

In the meantime, we suggest that you follow the steps below on how to set up PIN.

• Open Settings.
• Select Accounts.
• Click Sign-in options.
• Click the Add button for the PIN and set your PIN.
• Do the same for the Windows Hello.

Looking forward to your response.

 

Microsoft Store prompting for PIN on attempt to purchase

Hi,



Thank you for writing to Microsoft Community Forums.



To have clarity on this issue and guide you accordingly, kindly help us with the following information.

• Are you signed into the same Microsoft account on Store?
  
• What happens when you enter the password? Do you read any error code/message?
  
• Is it prompting to set up a new PIN or enter an existing PIN?
  

This issue might occur if you’ve not signed out of the Store after setting up the new password. You may want to sign out of the Store, reset its cache and then sign in to see if the issue persists.

• Open Microsoft Store, sign out of the same and exit.
  
• Press ‘Windows + R’ keys on the keyboard together to open the Run dialog box and type the following into the Run box:
  wsreset.exe
  
• Wait until the Store automatically opens and sign in to the same with your account using the updated password.
  
• Try purchasing now to see if the issue persists.
  

If the Store is asking you to enter an existing PIN and you don’t have one, I suggest you to try the following:

• Open Settings and click on Accounts.
  
• On the left pane, click on Sign-in options and locate
  PIN on the right pane.
  
• Click on Remove, and enter your account credentials to confirm.
  
• Restart the machine and try purchasing to see if the issue persists.
  

Also, if you’re interested in setting up Windows Hello on your device for secure sign in, you may refer the article:
Learn about Windows Hello and set it up



Let us know how it goes.

Regards,

 

cannot find windows hello pin

Hello,

Try to enable PIN using registry. Try these steps:

1. Open Registry Editor.
2. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System.
3. Set AllowDomainPINLogon to 1.
4. Close Registry Editor and reboot your system.

Hope this helps!