Windows 10: Hello, i have this problem while launching game on my pc !

Faulting Application Path: D:\Call of Duty\_retail_\cod.exeProblem signatureProblem Event Name: BEX64Application Name: cod.exeApplication Version: 1.0.0.0Application Timestamp: 63851176Fault Module Name: ntdll.dllFault Module Version: 10.0.19041.2130Fault Module Timestamp: b5ced1c6Exception Offset: 00000000000924efException Code: c0000409Exception Data: 0000000000000002OS Version: 10.0.19045.2.0.0.256.48Locale ID: 1033Additional Information 1: 9fa3Additional Information

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pc gaming HELLO

Hi Robert,





To help you with your concern, we suggest that you perform the steps below:

• Sign out your account from the game.
• Restart your computer.
• Run the troubleshooter for Windows apps by clicking this
  link.
• Sign in your account and check it.

If the steps above do not work, we recommend getting in touch with the game developer to get the missing item you’ve purchased. Click this
link to contact the game developer.

Keep us posted.

 

game wont launch with pc game pass

Hi, Logger3422.

I'm Jen, I'm also a Windows user just like you. I'm not working for Microsoft but I'd be happy to help you figure this out.

I understand you're having trouble launching games. To troubleshoot, I suggest following the steps in the article below. Please refer to the steps for PC.

https://www.thewindowsclub.com/game-pass-not-la...

I hope this helps. Feel free to share how it went.

Kind regards.

*****Note: This is a non-Microsoft website that would provide accurate and safe information. Watch out for ads on the site which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.*****

 

Launching games

Hi Wesley,

Windows 10 is gamer-friendly by design. If an issue like being unable to launch a game happens, it can be caused by outdated display driver or other factors that cause conflict when launching the app. For us to better assist you, we'd like to ask for additional
information. Please answer the following:

• What build and version of Windows 10 are you using?
• Are you getting an error message when launching the game?
• Have you made any changes to the settings or installed updates prior to this issue?
• What troubleshooting steps have you tried so far?
• What specific games are you having issues with?

We will wait for your response.