Windows 10: Hello I might have made a grave error by deciding to attempt to reset my HP laptop can't...

Discus and support Hello I might have made a grave error by deciding to attempt to reset my HP laptop can't... in Windows 10 Software and Apps to solve the problem; So I decided to reset this laptop by doing power and shift, going to troubleshoot to do this, and apparently it did somehow do a reset but when I... Discussion in 'Windows 10 Software and Apps' started by tj marlow, Feb 24, 2023.

  1. tj marlow Win User

    Hello I might have made a grave error by deciding to attempt to reset my HP laptop can't...


    So I decided to reset this laptop by doing power and shift, going to troubleshoot to do this, and apparently it did somehow do a reset but when I checked the log in screen it shown the account, said set up pin, then that the user profile can not be loaded, any way I can fix this or is this device doomed?

    :)
     
    tj marlow, Feb 24, 2023
    #1
  2. Xlrtech Win User

    HP laptop - multiple BSODs

    I have an HP Pavilion 15-cs0021na, (Intel i3, 8GB, 128GB SSD) running Windows 10 Home, which exhibits the following characteristics:


    • On startup, occasionally completes boot, but within 5 minutes, BSODs. with a random error, e.g. Page Fault, IRQL not equal, Memory Management and so on.
    • Repeated attempts to reboot then fail with more random BSODs
    • Rarely, it will attempt a Startup Repair – which will invariably fail with another BSOD.
    • Wiping the hard disk and attempting to install a clean version of the OS (downloaded from Microsoft using Media Creation Tool to USB stick) will get a little way into the process, then fail with BSOD as above.

    What I’ve done:


    • Attempted clean install as above.
    • Run multiple hardware tests on Memory and SSD - HP’s built-in tests, Memtest86, Seagate disk tools. All tests pass with no errors.
    • Updated BIOS from Insyde F.04 to F.22 (HP supplied).
    • Repeated clean install, same result.

    I have now run out of ideas, and am at a loss to understand what is causing these errors. How are BSODs generated if no Windows installation is present? Is it likely that a hardware component other than RAM or the SSD is causing these?

    Any and all suggestions will be much appreciated.
     
    Xlrtech, Feb 24, 2023
    #2
  3. Xjoejoex Win User
    Hp laptop screen won’t display except occasionally

    Hello I might have made a grave error by deciding to attempt to reset my HP laptop can't... 197350d1532709992t-hp-laptop-screen-won-t-display-except-occasionally-img_3770.jpg

    Hello I might have made a grave error by deciding to attempt to reset my HP laptop can't... 197351d1532709992t-hp-laptop-screen-won-t-display-except-occasionally-img_3771.jpg

    Hello I might have made a grave error by deciding to attempt to reset my HP laptop can't... 197352d1532709992t-hp-laptop-screen-won-t-display-except-occasionally-img_3772.jpg

    Hello I might have made a grave error by deciding to attempt to reset my HP laptop can't... 197353d1532709992t-hp-laptop-screen-won-t-display-except-occasionally-img_3773.jpg

    I would like to note that step 20 comes up with no files. Perhaps this could be the source of the issues?
     
    Xjoejoex, Feb 24, 2023
    #3
  4. DaveM121 Win User

    Hello I might have made a grave error by deciding to attempt to reset my HP laptop can't...

    Resetting my HP laptop

    Since it is a new HP laptop and you want to reset it, instead of using the Windows 10 Reset, why not use the HP Factory Restore application, it should be located on your Start Menu - the alphabetical list - scroll down to the HP suite of apps and look
    for recovery . . .
     
    DaveM121, Feb 24, 2023
    #4
Thema:

Hello I might have made a grave error by deciding to attempt to reset my HP laptop can't...

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