Windows 10: Hello i need help analyzing event viewer to check what's causing my PC to reboot/crash

Discus and support Hello i need help analyzing event viewer to check what's causing my PC to reboot/crash in Windows 10 BSOD Crashes and Debugging to solve the problem; This is a newly built pc, but I have been experiencing random reboots during gaming. Game would suddenly freeze, then reboot. Also experiencing random... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Raymond Mendoza, Feb 5, 2024.

  1. Hello i need help analyzing event viewer to check what's causing my PC to reboot/crash


    This is a newly built pc, but I have been experiencing random reboots during gaming. Game would suddenly freeze, then reboot. Also experiencing random BSOD when pc is awaken from sleep.. I want to check which hardware is causing the problem since windows is freshly installed. My guess would probably be the RAM using a 3600mhz 8gb x 2, which I saw is not supported by my B450 mobo --- turned off XMP just to make sure it's not causing the crash, but it happened again even on stock speed or SSD. Any help is appreciated. TY. Below is the event viewer under system tab:- System - Provider

    :)
     
    Raymond Mendoza, Feb 5, 2024
    #1
  2. nancy3243 Win User

    Event Viewer problem with latest Windows Build 1607

    After installing the new Windows build 1607, the Event Viewer stopped recording events under Diagnostic Performance. (Before 1607 I checked the files located under Windows.old dated 9/23/2016 and located this file which indeed did have a list of events
    recorded.)

    Since the initial 1607 download there have been two new builds automatically installed on my laptop.



    The last step in an automatic download is the RESTART. Prior to my rebooting, I checked the Diagnostic Performance and for sure, these had the list of events.



    Rebooting by me, causes the Diagnostic Performance errors to disappear.

    As suggested earlier I have run the SFC/DISM commands with no errors reported.

    Any Ideas?

    Nancy
     
    nancy3243, Feb 5, 2024
    #2
  3. zatblast Win User
    Explorer crashing

    my only suggestion for the vagueish problem description would be to check the event viewer for something a little... more information if it happens to be there..
    control panel | administrative tools | event viewer check them all for the time of the crash, and try to gather data if possible so that the problem well has a chance of being solved maybe..
     
    zatblast, Feb 5, 2024
    #3
  4. hexaae Win User

    Hello i need help analyzing event viewer to check what's causing my PC to reboot/crash

    Event Viewer (MCC.exe) crashes 'System.IO.IOException'

    I'm afraid this is another Windows 1903 bug (current ver 1836.175) as it is reproducible on every (?) PC.

    • run Event Viewer
    • click 'Create Custom View' on the right panel
    • create for example a filter for System, events 6005, 6006, give it a name and save it:
      Hello i need help analyzing event viewer to check what's causing my PC to reboot/crash 236949d1560340577t-event-viewer-mcc-exe-crashes-system-io-ioexception-image.png
    • then click on the left tree "Custom Views" and an mcc.exe crash will occur *Confused reporting a IO error reading "C:\ProgramData\Microsoft\Event Viewer\Views\View_0.xml"

    P.S.
    To roll-back you can from an admin prompt:
    Code:
     
    hexaae, Feb 5, 2024
    #4
Thema:

Hello i need help analyzing event viewer to check what's causing my PC to reboot/crash

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