Windows 10: Hello i need help unlocking my windows RT surface. I cannot remember my account password...

Hello i need help unlocking my windows RT surface. I cannot remember my account password and there is no password or settings option on the screen

:)

 

Email clients not remembering passwords

Hi all

A friends computer will not remember his gmail password. He used to use outlook, and seeing that I use thunderbird and it would be easier to troubleshoot I installed that for him. Now that was working for a few weeks, and now the same problem is occuring.

We are 100% sure the password is correct, as we can access the email account through webmail, but the local clients will not remember the correct password. Of course the 'Remember password' button is checked, but still no good.

It returns with incorrect password.

Any suggestions?

 

Windows 10 syncing with Surface RT

Hello,



Thank you for posting your query in Microsoft Community.



By what medium is your Surface connected to the desktop computer?

I request you to use the hardware troubleshooter to fix the issue

The Hardware Troubleshooter is an automated tool which will check the hardware connected to the computer for any known issues with it and provides the details and on how to fix them. Follow these steps and run the troubleshooter.

Follow these steps:

• Press Windows key to get the Start menu.
• Type Troubleshooting in the search box right up corner and hit enter.
• Click on Troubleshooting tab.
• Click on view all option on the upper left corner.
• Select the Hardware and Device options from the list.
• Click Next to run the Hardware and Device Troubleshooter.

Also refer the following article:

Microsoft Surface PCs, Computers, Laptops, 2-in-1s, Dual-Screen & All-in-Ones | Microsoft Surface#

I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.



Thank you.

 

Windows Surface RT not listed on my devices

Hi,

It seems like my Windows Surface RT does not appear in the list of devices of my account (in the Manage your download devices - Apps and games section). Is there a way to resolve this?