Windows 10: Hello? I need help with my Roblox app.

When I launch my Roblox app, at flashes th loading screen as usual but after that it just flashes black; I can still interact with the home page but I can't see it it only flashes black, is there something wrong

:)

 

Roblox download issue

Hello, Leo Häkkänen

Welcome to Microsoft Community.

I found a few potential solutions to your Roblox download issue:

1. Reset the Microsoft App Store: Go to Settings > Apps >, find Microsoft App Store in the installed app list, click on the three dots and go to Advanced options, on the next page, scroll down and then click on Reset. Then try to download Roblox and see if it helps.
   
2. Reset Roblox: Go into Settings > Apps > Apps & Features > Roblox > Advanced Options and choose Reset. After it resets restart PC and try again.
   
3. Provide Administrator Permissions: Providing administrator permissions to the RobloxPlayerLauncher file is a simple yet effective method used to resolve this problem and it has helped many users deal with this problem. Providing admin access can resolve some ownership and permissions issue which may be preventing the installation from completing.
   

Please try these steps and let me know if they help.

Best regards,



Chandy |Microsoft Community Support Specialist

 

ROBLOX error while installing

Hello,

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.

• Does this work on previous operating system?
• How are you trying to use this? Is it through Browser or App?

I would suggest you to install ROBLOX in a compatibility mode and check if it helps.

Here are the steps:

a. Download the latest Application from the manufacturer’s website.

b. Right-click on the app setup file and click on ‘properties’.

c. Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’
and select Windows 8/8.1 operating system from the drop down menu and proceed with the installation.

Once this is done, restart the computer and check if the issue persists.

Hope this helps. Please do let us know if you need any further assistance.

 

roblox cursor issue

Hi,



Thank you for writing to Microsoft Community Forums.



In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 currently installed? (Type winver in Windows search/Run command)
  
• What is the make and model of the PC?
  
• Does it happen specifically with Roblox games or any other app?
  
• Are you aware of any changes on the PC prior to this issue?
  

However, before proceeding with the below steps, we would suggest you to sign out from Microsoft Store and after performing the steps sign in with the same Microsoft account.



Step 1: Reset the Windows Store Cache

Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.



Note: A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.



Step 2: Run the Windows Store Apps Troubleshooter

Select the Start button, and then select Settings>Update & Security > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.



Step 3: Reset Roblox app

1. Press Windows + I key to open Windows Settings.
   
2. Click on Apps and select Apps & feature from the left pane.
   
3. Scroll and look for the Roblox app.
   
4. Select the app and click on Advanced option.
   
5. Click on Reset and once you see a tick mark, then relaunch and check.
   

Regards,



Aditya Roy

Microsoft Community – Moderator