Windows 10: Hello I reset my system to a factory reset, but then I can't sign in to my Microsoft...

When I want to login to Microsoft acct it keeps graying in and out

:)

 

Factory reset

Hello darrylwelch,

I'm Independent Advisor and Microsoft MVP, here to help you with your question.

If factory reset doesn't works, I suggest you to make clean install.

Please refer this step-by-step guide:

https://www.kapilarya.com/how-to-make-clean-ins...

Hope this helps!

Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

 

How to reset Windwos 8 Password?

Change or reset your password in Windows - Microsoft Support

• If you've forgotten your Windows password, there are several ways to retrieve or reset it:
  • If your PC is on a domain, your system administrator must reset your password.
  • If you're using a Microsoft account, you can reset your password online. ...
  • If you're using a local account, use your password hint as a reminder.

 

System reset and viruses

Can a computer virus possibly survive a factory reset? A friend brought over a heavily infected Windows 10 machine. I couldn't get anything to work as far as removing the infections. After performing a factory reset, it was infected about a day later. The virus that keep popping up, is koobface.